118 Warranty
How to Get Warranty Service
To obtain warranty service, please call (877) 817-1759. Please have the
following information available when you send the phone in for repair:
• A valid Proof of Purchase
• Return address
• Daytime phone number or fax number
• Model #
• IMEI # (Look for the 15-digit IMEI # behind the battery of the device.)
• Complete description of the problem
• Transportation prepaid
Other Warranty Programs
You may have other warranty programs with your purchase, such as
warranty exchange. If so, please refer to equipment package or the
original point of sale.
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