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ATCOM A26 - User Manual

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A2X(W)/A20LTE IP Phone User Manual
Version: 3.0
2018-11-26
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ATCOM A26 Specifications

General IconGeneral
Lines6 SIP Lines
SIP Accounts6
Wall MountableYes
Audio CodecG.711, G.722, G.729, iLBC
Network Interface10/100Mbps Ethernet
Power over Ethernet802.3af
FeaturesCall hold, call transfer, call forward, call waiting, mute, redial, speed dial
ProtocolsSIP, TCP/IP, UDP, RTP, DHCP, DNS, PPPoE, HTTP, HTTPS
Power Supply5V DC, 1A or PoE
Supported LanguagesEnglish, Chinese
Conference Call3-way

Summary

Overview of A2 X(W);A20 LTE

Interface

Details physical ports like LAN, PC, Headset, Handset.

Software

Lists SIP, codecs, protocols, and features like call transfer.

Connection

Explains how to connect the phone to wired, WiFi, and LTE networks.

Installation

Covers connecting ports and installation instructions for stand and wall mounting.

Call Function

Make Calls

Details making calls using handset, speaker, headset, phone book, and call history.

Call Transfer

Covers attended and blind call transfer procedures.

Keypad and GUI

Keypad

Describes the function of each key on the phone's keypad.

Configuration

Provides access to various settings menus on the phone.

Call Features

Introduces features like Call Forward, Call Waiting, Auto Answer, etc.

Advanced Feature

WI-FI(For A20 W and A20 WAC)

LTE Network (For A20 LTE)

FAQ

How to reset to factory

Provides methods for factory resetting the phone.

Upgrade the firmware on safe mode

Guides firmware upgrade when the phone is not starting.

Troubleshooting

The phone is failed to register to SIP server

Solutions for SIP registration issues.

The phone is failed to gain IP address

Steps to resolve IP address acquisition problems.

Only one party can hear from another on calling

Troubleshooting audio issues during calls.

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