AUX Q Series - User Manual

Questions and Answers

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Thomas SimpsonAug 28, 2025
What to do if my AUX Q Series Air Conditioner shows an Indoor Unit motor error (DC motor)?
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  Jorge WarnerAug 28, 2025
  If your AUX Air Conditioner's indoor unit motor (DC motor) is showing an error, especially in highly energy-efficient models, it might be due to the motor not receiving the rotational speed feedback signal. Check whether the motor accelerates to extremely high speed before the error occurs. Try unplugging and plugging the terminal of the DC motor again. If the problem persists, replace the motor with another DC motor, and use a multimeter to determine if the issue lies with the main PCB or the motor. Finally, test if the motor returns to normal after replacing the main PCB.
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Jacqueline MooreAug 27, 2025
What causes a module protection error in my AUX Q Series?
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  darius24Aug 27, 2025
  For an AUX Air Conditioner experiencing a module protection error, it means the power module, which drives the compressor, has detected overcurrent, overvoltage, or overheat. Verify that the compressor wires are in the correct order. Check if the supply voltage is unstable and ensure the module panel is firmly fixed. Test the module panel's power supply for stability and look for any damaged components near the module panel.
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Kelly BirdAug 26, 2025
What does OVP or UVP error mean on my AUX Q Series?
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  bennettalexAug 27, 2025
  If your AUX Air Conditioner displays OVP or UVP error, it indicates that the voltage is out of range, as detected by the voltage inspection circuits in inverter air conditioners. You should check the supply environment of the user. For outdoor unit machines with PFC panels, ensure the PFC function is enabled. Use a multimeter to check the supply voltage.
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Anthony GarrettAug 25, 2025
Why won't the compressor start on my AUX Q Series Air Conditioner?
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  Dave LopezAug 26, 2025
  If your AUX Air Conditioner's compressor isn't starting, it might be due to the module panel's constant testing of the compressor current and calculation of the rotator's position. Begin by checking the compressor wires to ensure they are in the correct order. Also, test if the supply voltage is unstable. Verify that the module panel is firmly fixed to the radiator and observe whether the module panel's power supply is stable.
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Karen KnightAug 25, 2025
Why is my AUX Air Conditioner showing an Indoor Unit and Outdoor Unit communication error?
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  Cole EsparzaAug 25, 2025
  If your AUX Air Conditioner's indoor unit and outdoor unit are not communicating, the frequency converter might be the cause, since it requires communication between the units. First, check if the outdoor unit can power on and is working. Then, observe the outdoor unit's main PCB while turning on the air conditioner. If the issue persists, connect the black signal line S to terminal N of the outdoor unit. If 'E5' is still reported, the outdoor unit main PCB needs to be replaced. If the error remains after these steps, consider changing the indoor unit main PCB.

AUX Q Series Specifications

General

Refrigerant	R32
Energy Efficiency Class Cooling	A++
Energy Efficiency Class Heating	A+
Type	Split System
Features	Sleep Mode, Turbo Mode, Self-Cleaning
Energy Rating	5 Star
Filter Type	Anti-Bacterial Filter
Warranty	5 Years
Cooling Capacity	12000 BTU/h
Heating Capacity	12000 BTU/h