3
Troubleshooting
Problem Possible Solution
Unit will not turn on
Ensure that unit is plugged in
Ensure the outlet is correct and dedicated and has power
Check power switch
Check controller
Unit not getting to set
temperature
Ensure door is properly closed
Check door gasket for rips, tears, cut, etc.
Ensure all pans are installed on top
Ensure ambient air is above 85°F
Ensure condenser coil is clean
Ensure set temperature is correct
Ensure default parameters are correct on the controller
Check evaporator coil for ice or frost buildup
Check if evaporator fan(s) is operating
Check if condenser fan is operating
Check compressor operation
Check cabinet temperature sensor
Unit not holding set
temperature
Ensure all pans are installed on the top
Ensure condenser coil is clean
Ensure evaporator coil is clean and not frozen
Check door gasket is free of rips, tears, cuts, etc.
Ensure cabinet inside has good air circulation and not blocking
evaporator fan
Check if evaporator fan is operating
Check if condenser fan is operating
Ensure parameters are correct on controller
Check cabinet temperature sensor
Check compressor operation
Water coming
from inside cabinet
drain/pan
Check parameters are correct on controller
Check drain pan hose for clog
Check evaporator fan and motor
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