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Reference Guide for the Avaya 1600 Series IP Phones – VoIP Stand Alone PBX
(Including the 1603, 1608, and the 1616 Model IP Phones)
Message Waiting
Indicator – indicates a
new voicemail message
or an incoming call
Call/Line Appearance
or Feature Buttons
with red (idle) / green
(active) lights
Soft keys - Available Features/
options appear in the last line of the
display. To use, press the
corresponding soft key button.
Phone/Exit – Exits
menu, returns display
normal.
Hold – use to place
a call on hold
Conference – use to
create a conference
call of up to 6 parties
(including yourself)
Transfer
Drop – disconnects
call or last call added
to conference call
Headset
Volume – Controls Handset,
Speakerphone, Headset, and
Ringer volume independently
Mute –
On/Off
Speaker – On/Off
Speakerphone
Navigation Pad – Arrows
& OK Button: Provides 4-
way navigation and center
Ok (select) button.
Message – Access
voicemail messages
Redial
Call Log – Logs up
to 100 entries of
Missed, Placed, and
Received calls
Contacts – Stores up
100 names and
numbers
A Menu (Avaya Menu) –
Adusts and customized
phone settings including
ringer and display.
Display - Provides information
including date & time, extension
#, and available call information
Overview of an Avaya Phone - Model Depicted is a 1616:
Dial Pad
Number of calls missed. Where “#” represents the number of calls missed
Call forward, Send All Calls (SAC), or EC500 is active. (Optional Feature, must be administered )
Incoming call, line is ringing
Call is active, line in use
Call is on soft hold (when using Conference or Transfer feature)
Use the Navigation Pad to Scroll to the left for other options
Use the Navigation Pad to Scroll to the right for other options
Use the Navigation Pad to Scroll up or down for other options