Avid Technology SMARTCAL - Page 39

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12/17/12 TECH-440/D.W.O. 23135 Page 39 of 55
Messa
g
e Meanin
g
Solution
Too few
bytes
received
An unknown
error has
occurred during
calibration
Check:
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL
 Call factory for additional support
Current is
not 12mA
The current
operation needs
the loop current
set to 12mA
Check:
 Check if the loop current is set at 12mA
 Remove power for at least 1 minute and retry
 Recalibrate the loop current input (see 4.8 item “mA”)
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL
 Call factory for additional support
Generic
error
An unknown
error has
occurred during
calibration
Check:
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL
 Call factory for additional support
Service not
implemented
An unknown
service was
request via
HART
communication
Check:
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL
 Call factory for additional support
Other
service
running
A service
request via
HART
communication
was refused
because
another service
is runnin
g
Check:
 Wait for 1 minute maximum for the service to finish
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL
 Call factory for additional support
Failure mA.
Not enough
power
Device requires
a minimum of
3.8mA to
operate
properly.
Check:
 Check if the loop current is set at least at 3.8mA
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL
 Call factory for additional support
Unknown
error code
An unknown
error has
occurred during
calibration
Check:
 Remove power for at least 1 minute and retry
 Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL
 Call factory for additional support