Removing the Configuration Panel Cover
1. Use a T20 Pin-In star-shaped driver to unscrew the configuration panel cover.
2. Remove the cover from the configuration panel.
Initializing a Camera Username and Password
Cameras manufactured after January 1, 2020, do not have a default username or password and will be in a
factory default state.
Important: You must create a user with administrator privileges before the camera is operational.
The first user can be created using any of the following methods:
l Camera's Web Interface: enter the camera's IPaddress in a web browser to access the web
interface. If the camera is in the factory default state you will be redirected to the Add a new user
page to create the first user. For more information, see the Avigilon High Definition H4 and H5 IP
Camera Web Interface User Guide.
l Camera Configuration Tool version 1.4.4 or later: cameras discovered in the factory default state will
be identified by . Select the Admin Users tab to create the first user. For more information, see
the Avigilon Camera Configuration Tool User Guide.
l USB Wi-Fi Adapter: when connecting a camera in the factory default state, you will be redirected to
the Create Administrator User page to create the first user. For more information, see Avigilon USB
Wi-Fi Adapter System User Guide.
l Avigilon Control Center software version 7.4 or later, or version 6.14.12 or later: when connecting a
camera in the factory default state, the client software will ask you to create a new user. For more
information, see the Avigilon Control Center Client User Guide.
l AvigilonCloud Services (ACS) v3.0 or later: when adding a camera you will be asked to create a new
user for cameras in the factory default state. For more information, see the AvigilonCloud Services
User Guide.
Removing the Configuration Panel Cover 10
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