AWS Snowball - Page 81

AWS Snowball User Guide
Shipping Carriers
• The prepaid UPS shipping label on the E Ink display contains the correct address to return the
Snowball.
• The Snowball is delivered to an AWS sorting facility and forwarded to the AWS data center. UPS
automatically reports back a tracking number for your job.
Important
Unless personally instructed otherwise by AWS, never affix a separate shipping label to the
Snowball. Always use the shipping label that is displayed on the Snowball's E Ink display.
AWS Snowball Pickups in Brazil
In Brazil, keep the following information in mind for UPS to pick up a Snowball:
• When you're ready to return a Snowball, call 0800-770-9035 to schedule a pickup with UPS.
• Snowball is available domestically within Brazil, which includes 26 states and the Distrito Federal.
• If you have a Cadastro Nacional de Pessoa Juridica (CNPJ) tax ID, be sure that you know this ID before
you create your job.
• You should issue the appropriate document to return the Snowball device. Confirm with your tax
department which of the documents following is required in your state, according to your ICMS
registration:
• Within São Paulo – A non-ICMS declaration and an Electronic Tax Invoice (NF-e) are usually required.
• Outside São Paulo – The following are usually required:
• A non-ICMS declaration
• A nota fiscal avulsa
• An Electronic Tax Invoice (NF-e)
Note
For non-ICMS taxpayer declaration, we recommend that you generate four copies of your
declaration: one for your records, the other three for transport.
AWS Snowball Pickups in Australia
In Australia, if you're shipping a Snowball back to AWS, send an email to snowball-pickup@amazon.com
with Snowball Pickup Request in the subject line so we can schedule the pickup for you. In the body of
the email, include the following information:
• Job ID – The job ID associated with the Snowball that you want returned to AWS.
• AWS Account ID – The ID for the AWS account that created the job.
• Postcode – The postcode for the address where we originally shipped the Snowball to you.
• Earliest Pickup Time (your local time) – The earliest time of day that you want the Snowball picked up.
• Latest Pickup Time (your local time) – The latest time of day that you want the Snowball picked up.
• Email Address – The email address that you want the pickup request confirmation sent to.
• Special Instructions (optional) – Any special instructions for picking up the Snowball.
Soon, you get a follow-up email from UPS to the email address you specified with more information
about your pending pickup, scheduled for the soonest available date.
AWS Snowball Pickups in India
In India, Blue Dart picks up the Snowball device. When you are ready to schedule the return for your job,
follow the instructions on the Snowball's E Ink display.
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