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AWS Snowball User Guide

Shipping Carriers

Important

When using a Snowball in India, remember to ﬁle all relevant tax paperwork with your state.

AWS Snowball Pickups in Japan

In Japan, Schenker-Seino handles your pickups. When you are ready to return your device,

you can schedule a pickup on the Schenker-Seino booking website: https://track.seino.co.jp/

CallCenterPlusOpen/PickupOpen.do. Keep the following in mind when returning a device:

• You arrange for Schenker-Seino to pick up the Snowball by scheduling a pickup with them directly.

• Find the self-adhesive paper return-shipping label in the pouch attached to the device and apply it

over the existing paper shipping label on the side of the device. Don't apply the paper label on the

doors, inside the doors, on the bottom of the device, or on the E Ink display.

• The Snowball is delivered to an AWS sorting facility and forwarded to the AWS data center. Schenker-

Seino automatically reports back a tracking number for your job.

Shipping Speeds

Each country has diﬀerent shipping speeds available. These shipping speeds are based on the country in

which you're shipping a Snowball. Shipping speeds are as follows:

• Australia – When shipping within Australia, you have access to express shipping. Typically, Snowballs

shipped express are delivered in about a day.

• Brazil – When shipping within Brazil, you have access to UPS Domestic Express Saver shipping, which

delivers within two business days during commercial hours. Shipping speeds might be aﬀected by

interstate border delays.

• European Union (EU) – When shipping to any of the countries within the EU, you have access to

express shipping. Typically, Snowballs shipped express are delivered in about a day. In addition, most

countries in the EU have access to standard shipping, which typically takes less than a week, one way.

• India – When shipping within India, Snowballs are sent out within 7 working days of AWS receiving all