How to synchronize server and client UTC times in Axis Software?
If AXIS Camera Station Server is unable to verify message security, it means that the clocks on the server and client are not synchronized. To fix this, adjust the clock on either the server or client so that they have the same date and time. For more information on setting the time on your computer, consult the Windows help files.
Why is network disk listed as unavailable in Axis Software?
If a network disk is listed as 'Unavailable' in Axis Camera Station, ensure that the computer where AXIS Camera Station Server is installed is part of the same domain as the shared folder that is entered as a Network disk.
How to update graphics card driver for Axis Software?
To resolve the issue of an outdated graphics card driver with Axis Camera Station, you need to download the latest driver from the graphics card manufacturer's website. Some common manufacturers include nVidia, ATI, and S3. To upgrade the graphics card drivers on your computer: 1. Download the driver from the manufacturer's website to your hard drive. 2. Make sure that there are no other programs running on your computer. 3. Uninstall the existing drivers. 4. Run the installer and follow the wizard to install necessary files. 5. Reboot to activate the change.
Why is there no audio in Axis Software views larger than 6 split?
If you're not getting audio in views with more than 6 split screens in Axis Camera Station, it's because audio is not available in views with more than 6 split views using the default Live View Settings. To change the default settings: 1. Go to Configuration > Live View Settings from the main menu. 2. Click on the desired camera and then Edit to open Live View Settings. 3. Click Advanced. 4. Change the settings under Overrides. Enable audio by changing the media profiles or uncheck the appropriate boxes to disable the overrides. Note: Audio is not possible in M-JPEG; choose MPEG-4 or H.264.
What to do if Axis Software says missing AAC decoder?
If you encounter a 'Missing AAC decoder' error in Axis Camera Station, you'll need to install a proper decoder for the AAC audio format. In licensed mode, click on the link to launch the decoder installation. In AXIS Camera Station One or Demo mode, download the decoder from the camera’s Live View page.
Why does Axis Software say connection refused, server is not accepting any connections?
If you're getting a 'Connection refused, server is not accepting any connections' error with Axis Camera Station, check that a NAT/firewall is not blocking the connection to the server.
What to do if Axis Software shows repeated error message media failed?
If you repeatedly see the error message 'Media Failed' in Axis Camera Station, try reducing the load on the CPU. You can do this by modifying the Live View Settings for each camera under Configuration. Reduce the resolution, increase the compression setting, and lower the frame rate. Also, check that your computer is not running low on memory.
Why is there no audio in Axis Software playback?
If you are experiencing no audio during playback in Axis Camera Station, ensure that audio recording is enabled. Go through the steps for Live View Settings, but select Recording Settings instead to ensure audio has been enabled.
What to do if there is no image from camera in Axis Software?
If you're not getting an image from the camera in Axis Camera Station, the issue might be missing decoders. Proper decoders must be installed for MPEG-4 and H.264 video formats. In licensed mode, click on the link provided where the camera’s Live View should be to launch the installation of codecs. In AXIS Camera Station One or Demo mode, download the proper codecs from the camera’s Live View page.
Why can't I access the Axis Camera Station website after creating a user?
In some cases, you might not be able to log in to the Axis Camera Station website even with a created user. This can occur on Windows XP because IIS might grant only guest access. To resolve this, grant the guest account the necessary access in the AXIS Camera Station Administration. Alternatively, go to Control Panel > Administrative tools > Local Security policy. Then, select Local policies > Security Options > Setting for network access and choose Classic - user acts as itself.
General| Category | Video Management Software |
|---|---|
| Operating System | Windows |
| Supported Databases | Microsoft SQL Server |
| User Management | Role-based access control |
| Mobile App | Yes |
| Supported Operating Systems | Windows 10, Windows Server 2016, Windows Server 2019 |
| Video Management Features | Live view, recording, playback, event management |
| Supported Camera Brands | Axis and ONVIF conformant cameras |
| Integration Capabilities | ONVIF |
Guides through installing the software and activating it with a license key.
Steps for initial setup, including camera configuration after installation.
Specifies essential hardware and software needed for AXIS Camera Station.
Registering and configuring cameras and video servers.
Setting up recording methods, triggers, and storage.
Defining recording schedules based on time, alarms, or motion.
Configuring camera display layouts and views.
Configuring system-wide settings like IP address and web server.
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