Why does Axis Software say connection refused, server is not accepting any connections?
If you're getting a 'Connection refused, server is not accepting any connections' error with Axis Camera Station, check that a NAT/firewall is not blocking the connection to the server.
What to do if Axis Camera Station hard disks fill up?
To prevent hard disks from filling up or recordings not being saved in Axis Camera Station, set the 'Maximum drive space used' under Options > General Settings > Recording Database. You can also minimize hard disk usage by setting the 'Save event in days'. Consider adjusting frame rate, compression, and image size to reduce storage needs. The application will automatically clean up recordings if these settings are correctly configured. If the PC gets locked, you may need to manually delete recordings or reformat the hard disk.
How to fix no motion detection/recording after Axis Camera Station is started?
If AXIS Camera Station isn't detecting motion or recording, verify that: • The background service is started: go to File > Start Server. • You have enough available disk space (minimum 2 GB per camera).
What to do if Axis Camera Station event log shows no signal from a camera?
If the Axis Camera Station event log frequently displays "No signal from {camera}" but you can view live images, check the camera’s proxy settings and ensure it has the latest firmware. Try restarting the camera.
How to fix no images shown in the Axis Software Web interface?
To fix no images shown in the Web interface: • Verify the IP address of the AXIS Camera Station server under Options > General Settings > General > Camera Station Web Access. • Enable the Web interface under Administration > General > Enable Web Access. • Ensure a virtual directory \TempACS pointing to C:\TempACS is available in your www root.
Why area zoom does not work in Axis Software?
Area zoom is not supported by AXIS 209MFD and AXIS 212 PTZ. Use the digital or mechanical PTZ controls instead.
Why can't I see the configuration menu in Axis Software?
If you can't see the configuration menu in Axis Camera Station, it means you likely don't have administrator privileges. Menu items are hidden from users without the necessary access rights granted under User Permissions.
How to restore data after hardware failure in Axis Software?
If data is lost due to hardware failure or other problems, you can restore the AXIS Camera Station database using these steps: 1. Open AXIS Camera Station Service Control and click Stop. 2. Navigate to the folder where the backup files are stored. The path to this folder is found under Database backup in AXIS Camera Station Service Control. The backup folder contains timestamped backup files named Axis Camera Station 3. Copy the Axis Camera Station 4. Delete the files Axis Camera Station.FDB and LICENSE.FDB. 5. Rename Axis Camera Station 6. Click Start in AXIS Camera Station Service Control.
What to do if Axis Software shows repeated error message media failed?
If you repeatedly see the error message 'Media Failed' in Axis Camera Station, try reducing the load on the CPU. You can do this by modifying the Live View Settings for each camera under Configuration. Reduce the resolution, increase the compression setting, and lower the frame rate. Also, check that your computer is not running low on memory.
What to do if there is no image from camera in Axis Software?
If you're not getting an image from the camera in Axis Camera Station, the issue might be missing decoders. Proper decoders must be installed for MPEG-4 and H.264 video formats. In licensed mode, click on the link provided where the camera’s Live View should be to launch the installation of codecs. In AXIS Camera Station One or Demo mode, download the proper codecs from the camera’s Live View page.
Guides through installing the software and activating it with a license key.
Steps for initial setup, including camera configuration after installation.
Specifies essential hardware and software needed for AXIS Camera Station.
Registering and configuring cameras and video servers.
Setting up recording methods, triggers, and storage.
Defining recording schedules based on time, alarms, or motion.
Configuring camera display layouts and views.
Configuring system-wide settings like IP address and web server.
General| Category | Video Management Software |
|---|---|
| Operating System | Windows |
| Supported Databases | Microsoft SQL Server |
| User Management | Role-based access control |
| Mobile App | Yes |
| Supported Operating Systems | Windows 10, Windows Server 2016, Windows Server 2019 |
| Video Management Features | Live view, recording, playback, event management |
| Supported Camera Brands | Axis and ONVIF conformant cameras |
| Integration Capabilities | ONVIF |
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