Axis Camera Station - User Manual

Other manuals for Axis Camera Station

Installation Guide30 pages

Quick Installation Guide23 pages

Software Guide6 pages

Questions and Answers

R
richard20Aug 22, 2025
Why can't I access the Axis Camera Station website after creating a user?
- H
  Hunter NavarroAug 22, 2025
  In some cases, you might not be able to log in to the Axis Camera Station website even with a created user. This can occur on Windows XP because IIS might grant only guest access. To resolve this, grant the guest account the necessary access in the AXIS Camera Station Administration. Alternatively, go to Control Panel > Administrative tools > Local Security policy. Then, select Local policies > Security Options > Setting for network access and choose Classic - user acts as itself.
K
Kelly TrujilloSep 5, 2025
What to do if there is no image from camera in Axis Software?
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  Robert JohnsonSep 5, 2025
  If you're not getting an image from the camera in Axis Camera Station, the issue might be missing decoders. Proper decoders must be installed for MPEG-4 and H.264 video formats. In licensed mode, click on the link provided where the camera’s Live View should be to launch the installation of codecs. In AXIS Camera Station One or Demo mode, download the proper codecs from the camera’s Live View page.
C
Carlos FarmerSep 2, 2025
How to synchronize server and client UTC times in Axis Software?
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  Charles ReynoldsSep 2, 2025
  If AXIS Camera Station Server is unable to verify message security, it means that the clocks on the server and client are not synchronized. To fix this, adjust the clock on either the server or client so that they have the same date and time. For more information on setting the time on your computer, consult the Windows help files.
M
Matthew JimenezAug 31, 2025
Why does Axis Software say failed to connect to server?
- A
  Austin BryantSep 1, 2025
  If you're having trouble connecting to the server with Axis Camera Station software, here are some things to check: * Make sure that both the server and client computers have the latest updates, service packs, and patches from Microsoft. * Verify that your network is properly installed and configured on both the server and client computers. * Check that there are no NAT/firewalls blocking the connection between the Axis Camera Station client and server.
J
Jeremiah RothAug 30, 2025
What to do if Axis Software says unable to locate server?
- S
  Stacey McdanielAug 30, 2025
  If your Axis Camera Station software can't locate the server, here's what you should check: * First, verify that the server address and port are entered correctly in the software. * Next, ensure that no NAT/firewall is blocking the connection to the server. * Finally, confirm that the server is actually running. You can do this by clicking the Axis Camera Station Server icon in the system tray and checking the Server Status at the bottom of the AXIS Camera Station Service Control. If it says 'Stopped', click 'Start'.
W
William VillegasAug 29, 2025
Why is Axis Software saying user is not authorized to login on server?
- D
  Denise StanleyAug 29, 2025
  If you are encountering an 'User is not authorized to login on server!' error with Axis Camera Station, here are a few things to check: * Make sure that the username and password you're using are correct. * Confirm that the user account has the necessary access rights to the Axis Camera Station Server. * If you're using Microsoft Vista, try running the Axis Camera Station client as an administrator. Right-click the shortcut and select 'Run As Administrator'. To avoid this in the future, add the user to the Axis Camera Station server using the User Permissions dialog.
C
Christian CarpenterAug 27, 2025
How to fix no images shown in the Axis Software Web interface?
- P
  perrybrookeAug 27, 2025
  To fix no images shown in the Web interface: • Verify the IP address of the AXIS Camera Station server under Options > General Settings > General > Camera Station Web Access. • Enable the Web interface under Administration > General > Enable Web Access. • Ensure a virtual directory \TempACS pointing to C:\TempACS is available in your www root.
M
Meghan DavisAug 26, 2025
What to do if Axis Camera Station event log shows no signal from a camera?
- J
  Jennifer WardAug 27, 2025
  If the Axis Camera Station event log frequently displays "No signal from {camera}" but you can view live images, check the camera’s proxy settings and ensure it has the latest firmware. Try restarting the camera.
J
Jessica RivasAug 25, 2025
How to fix no motion detection/recording after Axis Camera Station is started?
- A
  andreasnyderAug 25, 2025
  If AXIS Camera Station isn't detecting motion or recording, verify that: • The background service is started: go to File > Start Server. • You have enough available disk space (minimum 2 GB per camera).
B
Brian HillAug 23, 2025
What to do if Axis Camera Station hard disks fill up?
- C
  Charles BlevinsAug 23, 2025
  To prevent hard disks from filling up or recordings not being saved in Axis Camera Station, set the 'Maximum drive space used' under Options > General Settings > Recording Database. You can also minimize hard disk usage by setting the 'Save event in days'. Consider adjusting frame rate, compression, and image size to reduce storage needs. The application will automatically clean up recordings if these settings are correctly configured. If the PC gets locked, you may need to manually delete recordings or reformat the hard disk.

Summary

AXIS Camera Station Installation

Software Installation and Activation

Guides through installing the software and activating it with a license key.

Initial Configuration

Steps for initial setup, including camera configuration after installation.

Requirements and Recommendations

System Requirements

Specifies essential hardware and software needed for AXIS Camera Station.

AXIS Camera Station User Interface

AXIS Camera Station Administration

Cameras Tab Configuration

Registering and configuring cameras and video servers.

Recordings Tab Configuration

Setting up recording methods, triggers, and storage.

Schedules Tab Configuration

Defining recording schedules based on time, alarms, or motion.

Views Tab Configuration

Configuring camera display layouts and views.

General Tab Settings

Configuring system-wide settings like IP address and web server.

External I;Os Tab Configuration

Alarm Notification Tab

Users Tab Configuration

Camera Sequence Tab

Performance Tab Settings

License Tab Management

AXIS Camera Station Client

Client Installation and Connection

AXIS Camera Station Web

Enabling Web Access

Troubleshooting

Common Issues and Solutions

Axis Camera Station Specifications

General

Category	Video Management Software
Operating System	Windows
Supported Databases	Microsoft SQL Server
User Management	Role-based access control
Mobile App	Yes
Supported Operating Systems	Windows 10, Windows Server 2016, Windows Server 2019
Video Management Features	Live view, recording, playback, event management
Supported Camera Brands	Axis and ONVIF conformant cameras
Integration Capabilities	ONVIF