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AXIS M7001 - System Options
Maintenance
Restart - The video encoder is restarted without changing any setting.
Restore - The unit is restarted and most current settings are reset to factory default values. The settings that do not reset are:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
• the product interface language
Default - The default button should be used with caution. Pressing this returns the video encoder's settings to the factory
default values (including the IP address).
Upgrade Server - See Upgrading the Firmware, on page 37.
Support
Support Overview
The Support Overview page provides valuable information on troubleshooting and contact information, should you require
technical assistance.
System Overview
System Overview is an overview of the video encoder’s status and settings. Information that can be found here includes the
video encoder’s firmware version, IP address, security, event and image settings and recent log items. Many of the captions are
also links to the proper Setup page to conveniently make adjustments in the video encoder’s settings.
Logs & Reports
When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically
included in the server report.
Information
The Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support
web.
• System Log - Provides information about system events.
• Access Log - By default, the Access Log lists all failed attempts to access the video encoder but can be configured to
list all connections to the video encoder, whether successful or not. Go to Support > Logs & Reports > Configuration
and select the desired level of information from the list. See below for more information. The Access Log is useful for
various purposes such as tracking all access to the video encoder, simple web attraction tracking, system analysis and
troubleshooting.
• Server Report - Provides information about the server status and should always be included when requesting support.
• Parameter List - Shows the unit's parameters and their current settings.
• Connection List - Lists all clients that are currently accessing video. It is also used for system analysis and
troubleshooting.
Configuration
From the drop-down lists, select the size and level of information to be added to the System Log and Access Log files.
The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an error
situation and when requesting support, set it to the highest information level Critical & Warnings & Info.
For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destination
email address.
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General
Weight and Dimensions
