Axis Q6315-LE User Manual

AXISQ6315-LEPTZCamera
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
WARNING
Possiblyhazardousopticalradiationisemittedfromthisproduct.Itcanbeharmfultotheeyes.Don’tstareat
theoperatinglamp.
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Pressandholdthecontrolbuttonandthepowerbutton.SeeProductoverviewonpage54.
2.Releasethepowerbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator
ashesamber.
3.Releasethecontrolbutton.
4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon
thenetwork,thedefaultIPaddressis192.168.0.90.
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepasswordandaccessthevideostream.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebinterface.GotoMaintenance>Factorydefaultand
clickDefault.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting
anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.
Checkthecurrentrmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.
Tocheckthecurrentrmware:
1.Gotothedevice’swebinterface>Status.
2.SeethermwareversionunderDeviceinfo.
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Axis Q6315-LE Specifications

General

Pan Range	360° endless
Day/Night Functionality	Yes
IK Rating	IK10
Resolution	1920x1080
Optical Zoom	31x
Infrared Illumination	Up to 250 meters
Power over Ethernet (PoE)	Yes
Weather Resistance	IP66, NEMA 4X
Image Sensor	1/2.8" progressive scan CMOS
Video Compression	H.264, H.265, MJPEG
Frame Rate	Up to 60 fps
Audio Compression	AAC, G.711, G.726
Audio Input/Output	1 input, 1 output
Network Protocols	IPv4, IPv6, HTTP, HTTPS, FTP, SMTP
Security	Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control, digest authentication, user access log
Edge Storage	microSD/microSDHC/microSDXC slot
Operating Conditions	-40°C to 50°C (-40°F to 122°F)
Power	Max 25.5 W
ONVIF	Profile S, G, T