What to do if the Axis Controller docking station LED doesn't turn on?
If the docking station LED doesn't turn on, the docking station may not be receiving power. Connect the docking station to a power supply, as it cannot be powered by PoE.
Why don't recordings appear in the content destination with my Axis Controller?
Several factors can prevent recordings from appearing in the content destination. First, the content destination might be unavailable, so check its status on the Dashboard in AXIS Body Worn Manager. Also, many simultaneous offloads can affect transfer speed, so open the device in AXIS Body Worn Manager to check the transfer status and wait for the recordings to transfer. If the camera was undocked before the transfer completed, dock it again and wait. Ensure the time in the body worn system matches the content destination's time. Finally, verify that you have enough licenses and buy more if necessary.
Why doesn't the docking station LED turn on for my Axis Digital Camera?
If the docking station LED for your Axis Digital Camera doesn't turn on, the docking station likely doesn't have power. Connect the docking station to the power supply, as docking stations can't be powered by PoE.
Why doesn't the LED display work on my Axis Digital Camera?
If the LED display on your Axis Digital Camera doesn't work, the camera might be in silent mode, which turns off the display. To exit silent mode, press the top button for 2 seconds.
How to fix foggy image on Axis Digital Camera?
If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
How to fix no audio in Axis Digital Camera recordings?
If there is no audio in your Axis Digital Camera recordings, make sure audio is turned on in the camera profile within AXIS Body Worn Manager.
General| Brand | Axis |
|---|---|
| Model | TW1200 |
| Category | Security Camera |
| Language | English |
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