Why are my Axis TW1200 recordings offloading slowly?
If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
What to do if my Axis TW1200 doesn't turn on?
If your Axis Security Camera isn't turning on, there are several possible reasons. First, the camera might be in shipping mode, in which case you should add it to the body worn system. Second, the camera may be out of battery, so try charging it. If charging doesn't resolve the issue, press and hold the power button for 4 seconds, then dock the camera until it's charged, and finally, undock it and wait for it to restart. Alternatively, without a docking station, press and hold the power button for 4 seconds and charge the camera using a USB charger.
Why did I permanently lose connection to the extension system controller for my Axis Controller?
If you've permanently lost connection to the extension system controller, it may be because the extension system controller hasn’t been connected to the system for over eight weeks resulting in expired certificates. In this case, contact Axis support.
What to do if the Axis Controller docking station LED doesn't turn on?
If the docking station LED doesn't turn on, the docking station may not be receiving power. Connect the docking station to a power supply, as it cannot be powered by PoE.
Why don't recordings appear in the content destination with my Axis Controller?
Several factors can prevent recordings from appearing in the content destination. First, the content destination might be unavailable, so check its status on the Dashboard in AXIS Body Worn Manager. Also, many simultaneous offloads can affect transfer speed, so open the device in AXIS Body Worn Manager to check the transfer status and wait for the recordings to transfer. If the camera was undocked before the transfer completed, dock it again and wait. Ensure the time in the body worn system matches the content destination's time. Finally, verify that you have enough licenses and buy more if necessary.
Why doesn't the docking station LED turn on for my Axis Digital Camera?
If the docking station LED for your Axis Digital Camera doesn't turn on, the docking station likely doesn't have power. Connect the docking station to the power supply, as docking stations can't be powered by PoE.
Why doesn't the LED display work on my Axis Digital Camera?
If the LED display on your Axis Digital Camera doesn't work, the camera might be in silent mode, which turns off the display. To exit silent mode, press the top button for 2 seconds.
How to fix foggy image on Axis Digital Camera?
If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
General| Brand | Axis |
|---|---|
| Model | TW1200 |
| Category | Security Camera |
| Language | English |
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