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1.16 Troubleshooting
• Accessing log files (p. 80)
1.16.1 Accessing log files
If you need support using our products, you can shorten response times by sending us your log files. Accessing the
log files is different in Windows and Linux:
1.16.1.1 Windows
Since
mvIMPACT Acquire 2.11.9
You can access the log files in Windows using wxPropView (p. 68). The way to do this is described in "Accessing
Log Files" in the "mvIMPACT Acquire SDK GUI Applications" manual.
1.16.1.2 Linux
Since
mvIMPACT Acquire 2.24.0
You can access the log files in Linux via /opt/mvIMPACT_Acquire/data/logs .
You can also extract the directory using the following command
env | grep MVIMPACT_ACQUIRE_DATA_DIR
or change the directory directly via
cd $MVIMPACT_ACQUIRE_DATA_DIR/logs
For older versions:
Like on Windows, log files will be generated, if the activation flag for logging called mvDebugFlags.mvd is avail-
able in the same folder as the application (however, using Windows log files will be generated automatically, be-
cause the applications are started from the same folder). By default, on Linux the mvDebugFlags.mvd will be
installed in the installation's destination folder in the sub-folder "apps". For example, if the destination folder was
"/home/workspace", you can locate the mvDebugFlags.mvd like the following way:
MATRIX VISION GmbH
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