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PRODUCT SUPPORT AND MAINTENANCE
8.2. File System and Archive Process
The DXM file system is in a serial EEPROM that stores non-volatile configuration information. The serial EEPROM stores basic data that is
required to be non-volatile, including network configuration data, IP address, MAC address, network masks, firewall settings, and authentication
information.
The controller XML configuration file created by the DXM Configuration Software is stored in EEPROM. The small section of non-volatile local
registers is also stored in EEPROM.
8.3. Update Your DXM Processor Firmware Using the Configu-
ration Software
To update your processor firmware using the DXM Configuration Software, follow these instructions.
1. Using the DXM Configuration Software version 4 or later, connect to the DXMR110-8K via Ethernet.
File loads to the DXMR110-8K will take several minutes.
2. On the DXM Configuration Software, go to Tools > Reprogram > Get Device Information to verify the current firmware version.
You must load a different version with the same firmware number for the bootloader to operate. Download firmware files from the
Banner website.
S
TEP RESULT:
Figure 1: Example Device Information screen; every device's information will be different
3. Under Tools > Reprogram, click Upload bootloader file to select the firmware file to program.
AFTER COMPLETING THIS TASK:
After the file load is completed, reboot the device by selecting DXM > Reboot DXM.
To verify the firmware has been updated, go to Tools > Reprogram > Get Device Information and verify the new versions are listed.
8.4. DXM Support Policy
The DXM Wireless Controllers are industrial wireless controllers that facilitate Industrial Internet of Things (IIoT) applications. As a communica-
tions gateway, it interfaces local serial ports, local I/O ports, and local ISM radio devices to the Internet using either a cellular connection or a
wired Ethernet network connection. In a continuing effort to provide the best operation for the DXM, stay connected with Banner Engineering
Corp to hear about the latest updates through the Banner website. Create a login today to stay informed of all Banner product releases.
8.4.1. Firmware Updates
The DXM has been designed to be a robust and secure IOT device. To provide the most reliable and secure device possible, periodic firmware
updates are released to enhance and expand the capabilities of the DXM. Firmware updates and description details are found on the Banner
website. Customers with critical update requirements will get access to pre-released firmware from the factory.
8.4.2. Website Information
The Banner website is the main method of disseminating DXM information to customers. The data found on the website include:
• DXM instruction manuals
• Configuration manuals
• Firmware downloads
• Firmware release notes
• Errata data, any known issues with a release of firmware
• Possible work-around solutions for known issues
• DXM Solutions Guides
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