BBQ Guru Cyberq Cloud - Wi-Fi Specs, FAQ, and Contact

33
REV 0.9.5
This warranty is void if the unit shows evidence of tampering or being subject-
ed to moisture, excessive heat, corrosion or other misuse. Components with
excessive wear or damage due to misuse will not be covered under warranty.
If your control, probe power pack or fan is malfunctioning and is out of warran-
ty, we may be able to troubleshoot it by phone or email. If it is determined that
your part has been damaged in any way during use we will recommend that
you purchase a new part.
The BBQ Guru shall not be responsible for any damage or losses, however caused,
which may be experienced as a result of the installation or use of this product.
15. WIFI SPECIFICATIONS
Under ideal conditions with no obstructions the CyberQ Cloud Wi-Fi can
achieve a range of up to 1000 ft. (line of sight, outdoors). Indoors, the range in
unpredictable and depends greatly on the building construction. The indoor
range is typically 50-150 feet.
16. FAQ
My monitoring device shows I am connected to the CyberQ Cloud Wi-Fi, but I
can’t view the webpages.
1. The CyberQ Cloud may have lost connection after a temporary signal loss.
To regain access, power-cycle the CyberQ Cloud Wi-Fi by unplugging and
replugging the power cord. Check to see that your device(s) reconnect.
2. Double check the CyberQ Cloud Wi-Fi’s ip address. If you did not reserve
a network address when setting up infrastructure mode, your router may
assign a different address.
3. Interference from other 2.4GHz such as cordless phones and wireless net-
worked devices may cause interference with the CyberQ Cloud Wi-Fi and pre-
vent a reliable connection. It is the customer’s responsibility to diagnose the
source of the interference and determine which devices need to be turned
off or eliminated from the installation.
Why doesn’t the CyberQ Cloud Wi-Fi show up in the list of DHCP
clients on my router?
1. Check to make sure that your router is set to support 802.11g wireless devices.
2. Check to make sure that the CyberQ Cloud Wi-Fi is set to infrastructure mode
and that the SSID, Key, and Encryption type all match your router, and that
DHCP is turned on
My router shows the CyberQ Cloud Wi-Fi in the client list, but I cannot
access the CyberQ Cloud Wi-Fi from a computer on the same LAN.
1. Reset the router and when it comes up, reset the CyberQ Cloud Wi-Fi.
2. Try updating your router firmware.
3. Try a different router.