BD Phoenix M50 System - Page 14

BD Phoenix™ M50 System Quick Reference Guide
Isolation Mode
Isolation Mode is the condition that exists when communication between the BD Phoenix™ M50 Instrument and the AIO PC is lost. Isolation Mode is
designed to allow the ID/AST system to avoid test cycle gaps when the AIO PC is temporarily disconnected from the instrument. During Isolation Mode,
the instrument continues to collect panel test cycle data and incubate the panels. However, Isolation Mode is not intended to enable routine workflows
such as Panel Login or Discarding Completed Panels. Since panel result analysis occurs at the AIO PC, no panel results are available for completed
panels while the system is in Isolation Mode.
Please note the following conditions about Isolation Mode related to system operation:
• The yellow instrument alert indicator will blink when the instrument is in Isolation Mode.
• The AIO PC displays errors when communication is lost with the instrument. On the status screen, Instrument status is not available.
• For a stack of BD Phoenix™ M50 Instruments connected to the same AIO PC, each instrument can be in Isolation Mode independent of the other
instrument.
• The AIO PC handles the transition of each instrument into and out of Isolation Mode independently.
• In Isolation Mode, when the instrument door is opened, no station status indicators are lit.
• The instrument and AIO PC both return to normal operations when communication between the two is reestablished. During the transition, test
cycle data collected by the instrument while in Isolation Mode is transferred to the AIO PC and processed. Panel results are evaluated at this time
for all panels that are still in the instrument when recovering from Isolation Mode.
Isolation Mode Operation
Routine workflow is not supported.
Isolation Mode Troubleshooting
Isolation Mode can be caused by the following conditions:
• AIO PC malfunction.
• AIO PC power or communication (USB) cable disconnected.
• BD Phoenix™ M50 Instrument application on the AIO PC has stopped working. To return to normal operating mode, check USB and power cables
and reconnect if needed. Rebooting the AIO PC and/or instrument may also be necessary. If these actions do not correct the problem, contact your
local BD representative.
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Isolation Mode