Frequently Asked Questions
Q: My BeBook won’t turn on or freezes at the same page.
When this happens, the last screen content of the BeBook will remain
displayed.
A: Most common cause: the battery is flat.
Solution:
− Connect the USB (power) cable to your BeBook.
− Press the small reset button on the back and/or press the on/off
button on top of the device.
− Charge the battery for up to four hours.
Q: I tried to update the software/firmware, now my BeBook
freezes at the same page. Or, during the update nothings
happens for at least 10 minutes. Or, I get a message stating:
“invalidate file”
A: Most common cause: the battery went flat during the update, or
there was a problem with the SD card.
Solution:
−Check if the SD card used is smaller than 256MB (a 128 MB SD card
probably won’t work) and no higher than 16GB. And please format the
SD card to FAT firstly.