Q: I purchased and/or downloaded an ebook from an online
bookstore, now the file won’t open, or the file doesn’t show up
on the BeBook.
A: Most common cause(s):
Solution:
−The downloaded/purchased file has DRM (copyright protection)
system, not supported by BeBook.
−The downloaded/purchased files have a format which isn’t supported.
Make sure the BeBook has the latest update from our website
www.mybebook.com. If the downloaded book still doesn’t show up in
your booklist, the format isn’t supported and cannot be read.
Current formats are: pdf, doc, html, bmp, jpg, png, gif, tif, djvu, fb2,
wol, txt, epub, ppt, lit, chm, rar, zip, mp3, mobi, prc, htm
If it does show up on your book list it’s most likely protected through a
3rd party DRM/copy protection system. Though the extension (e.g. .pdf
or .lit) remains the same, copyright protection has been added.
The BeBook can only read DRM protected books in the ePub format. It’s
not possible to read other protected books. Make sure to choose the
correct format when downloading books. If you accidentally
downloaded a non compatible version, please contact the vendor and
ask for a replacement in the correct format.
Q: Where do I get new books, how do I put new books on my
BeBook?
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