Becker R30-17 - Troubleshooting Guide

What to do if...?
Problem Remedy
The roller shutter curtain is raised unevenly or not at all. Stops have broken off or one or several attachments are
broken. Repair system; delete limit positions, then reprogram
limit positions.
Tubular drive overruns the limit position or does not reach the
set limit position.
Repair system; delete limit positions, then reprogram limit posi-
tions.
Check electrical installation, remove external devices, delete
limit positions and then reset limit positions.
Tubular drive stops arbitrarily; cannot be restarted in the same
direction.
Tubular drive has detected an increase in load. Briefly run the
curtain in the opposite direction, then continue in the desired
direction.
Tubular drive is overloaded. Use a higher-torque tubular drive.
Delete limit positions, then reprogram limit positions.
Tubular drive does not run in the right direction. Tubular drive is overheated. The tubular drive is operational
again after a few minutes.
Tubular drive is faulty (does not run even after standing still for
a long period of time). Replace the tubular drive.
Clear and remove the obstruction and set the drive in the direc-
tion required.
Check the electrical connection.
When opening, the drive stops short of the programmed limit
position.
Upper anti-freeze mechanism is activated.
The roller shutter only opens to the upper stop once every
32times.
Deactivate the upper anti-freeze mechanism.
Tubular drive is not closing (when using the escape set). Check that the drive adapter is assembled correctly.
Tubular drive is not opening (when using the escape set). Check that the drive adapter is assembled correctly.
Roller shutter curtain always strikes too hard in the upper limit
position although it reaches the lower limit position (when using
the escape set).
Delete limit positions then reset as described in chapter Setting
and deleting the limit positions for applications that represent a
second escape route [}9].
22-en