Troubleshooting
6 Troubleshooting
Fault Cause Procedure
Nothing happens after the Industrial
PC has been switched on
No power supply to the Industrial
PC
Other cause
Check power supply cable
Call Beckhoff Service
The Industrial PC does not boot
fully
Setup settings are incorrect
Other cause
Check the setup settings
Call Beckhoff Service
Computer boots, software starts,
but control does not operate
correctly
Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC
Call the manufacturer of the
machine or the software
Memory device access error Faulty device Call Beckhoff Service
The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but disk drive
responds when switching on
Defective components in the
Industrial PC
Call Beckhoff Service
24 C6920/ C6925
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