Appendix   
 
9 Appendix 
9.1  Beckhoff Support and Service 
Beckhoff and their partners around the world offer comprehensive support and service, making available 
fast and competent assistance with all questions related to Beckhoff products and system solutions. 
9.1.1  Beckhoff branches and partner companies 
Please contact your Beckhoff branch office or partner company for local support and service on Beckhoff 
products! 
The contact addresses for your country can be found in the list of Beckhoff branches and partner 
companies: www.beckhoff.com
. You will also find further documentation for Beckhoff components there. 
9.1.2  Beckhoff company headquarters 
Beckhoff Automation GmbH & Co. KG 
Huelshorstweg 20 
33415 Verl 
Germany 
Phone:   + 49 (0) 5246/963-0 
Fax:    + 49 (0) 5246/963-198 
E-mail:   info@beckhoff.de
 
Web:   http://www.beckhoff.de/ 
Beckhoff Support 
Support offers you comprehensive technical assistance, helping you not only with the application of 
individual Beckhoff products, but also with other, wide-ranging services: 
•  world-wide support 
•  design, programming and commissioning of complex automation systems 
•  and extensive training program for Beckhoff system components 
Hotline:   + 49 (0) 5246/963-157 
Fax:    + 49 (0) 5246/963-9157 
E-mail:   support@beckhoff.com
 
Beckhoff Service 
The Beckhoff Service Center supports you in all matters of after-sales service: 
•  on-site service 
•  repair service 
•  spare parts service 
•  hotline service 
Hotline:   + 49 (0) 5246/963-460 
Fax:    + 49 (0) 5246/963-479 
E-mail:   service@beckhoff.com
 
If servicing is required, please quote the project number of your product. 
32  C6920/ C6925