39 EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair a defective electrical device yourself!
Problem Possible cause Fix
The control panel (3)
does not light up /
the device cannot be
switched on.
The mains plug is not inserted
correctly in the plug socket.
Insert the mains plug.
The plug socket is defective.
Try another plug
socket.
No mains voltage is present.
Check the fuse of the mains
connection.
The control panel lighting is
defective.
Contact our customer service
department.
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of
devices in the circuit.
No error can be identifi ed.
Contact our customer service
department.
Water runs out of the
device.
There is too much water in the
water tank (2).
Do not overfi ll the water tank!
The water tank is not placed
in its mount correctly.
Correct the fi t.
A function has
been selected, but
the device beeps
constantly and the
red indicator light (18)
fl ashes. The control
panel does not light
up.
There is no water in the water
tank.
1. Detach the water tank from
the device and fi ll it with
water (see the “Handling
and Operation” chapter |
“Filling the Water Tank”).
2. Place a cup underneath.
3. Then press any button.
Some water will run through
the water system into the
cup. The device will stop
beeping, the red indicator
light goes out and the
device can be restarted.
4. Select the function you
want again.
03428_DE-EN-FR-NL_A5_V3.indb 3903428_DE-EN-FR-NL_A5_V3.indb 39 12.01.2018 11:24:4612.01.2018 11:24:46
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