Benchmark Ticket Station User Manual

Benchmark Ticket Station

21 pages

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Table of Contents

Questions and Answers:

R
Ronald BrownAug 12, 2025
What to do if Benchmark Ticket Station printer does not print?
- J
  James LeeAug 12, 2025
  If the Benchmark Video Gaming Accessories printer isn't printing, first ensure that it's not out of paper or that the paper isn't installed backward. Remember, the printer only prints on one side of the paper. Refer to the 'Installing Printer Paper' section for correct installation. Also, check if the paper guide plate is pushed up; it needs to be in the down position to allow printing. If it's up, ensure the receipt path is clear and paper can feed freely.
A
allison97Aug 15, 2025
Why Benchmark Ticket Station ticket taker runs continuously?
- S
  Shaun SheppardAug 15, 2025
  If the Benchmark Video Gaming Accessories ticket taker runs continuously, the ticket sense opto path might be blocked. Check for any tickets or debris obstructing the path. Another potential cause could be a faulty ticket sense opto receiver or transmitter.

Benchmark Ticket Station Specifications

General

Brand	Benchmark
Model	Ticket Station
Category	Video Gaming Accessories
Language	English

Summary

Setup

Install Power Cord

Loading Printer Paper

Clearing a Ticket Jam

Troubleshooting Guide

Ticket Taker Operation Issues

Covers failures to start, continuous running, slow operation, and stopping.

Ticket Counting Accuracy

Addresses issues with ticket counting, orientation, intermittency, and single tickets.

Printer and Sensor Issues

Programming

Entering and Navigating Programming

Steps to enter, exit, and navigate through programming menus.

Configuration Options

Setting machine number, date/time, barcode, security, and safety modes.

ERROR CODES

Ticket Errors

Printer Errors