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ERROR CODES
The LCD Display on the Ticket Station will show common error codes to help in
troubleshooting. There are two Types of errors; those associated with the Ticket Eater
and those associated with the Printer. The LCD Display will show which type of error
it is, “TICKET ERROR” or “PRINTER ERROR” along with the associated error
number.
The Errors are as follows:
1.) Ticket Errors:
ERROR 1: Ticket Jam
2.) Printer Errors:
ERROR 1: Printer Platen Open
ERROR 2: Printer Out Of Paper
ERROR 3: Printer Head Temperature Abnormal
ERROR 4: Printer Cutter Cover Open (usually indicates a Paper Jam)
ERROR 5: Printer Communications Failure
NOTE:
If one of Errors 1 through 4 occur in the middle of a receipt print, the Printer may
default to ERROR 5. Insure that all of the possible errors are checked before
assuming a communications failure.
If the Printer is in the middle of printing the receipt and runs out of paper, it will
retain the information for that receipt AS LONG AS POWER IS NOT TURNED
OFF TO THE PRINTER. Reload the paper without turning the printer off and it will
complete the printing of the last receipt.
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