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Ticket Taker will
not count with
Ticket inserted
in any direction
1. Check notch count opto pair. LED on notch opto
receiver1 should flash as tickets are fed into ticket
taker.
a. If LED does not flash, check power to the notch
opto transmitter2 and notch opto receiver1.
b. If LED is always on, something is blocking the
opto path or the opto is dirty.
2. If LED does flash, check output of notch count opto all
the way to the ticket eater pcb.
3. Check power to barcode pcb’s and output all the way
back to ticket eater pcb3.
Ticket Taker
counts
accurately with
barcode only up
or only down
1. Check power to and output from barcode scanner pcb
corresponding to the side that does not work.
Ticket count is
intermittent
To help diagnose the problem, you can, through
programming options, change the ticket verification to notch
from barcode. If the ticket count becomes accurate, the
problem is related to the barcode. If the count is still
intermittent, the problem is probably related to the notch opto
sensors.
1. Bad tickets with poor printing or out of spec barcode.
2. Clean barcode scanner pcb’s and opto notch
transmitter and receivers (if this works check pump
operation and pneumatic cleaning system for leaks).
3. Check for loose wire connections to barcode scanners
or opto notch optos
Single tickets
do not count
accurately
Check that tickets travel through the ticket taker at a
consistent rate without stopping or slowing dramatically.
1. Check for debris in ticket eater
2. Check for equal spring pressure from the flat springs,
make sure they are not bent
3. Check ticket transport belts for tracking, breakage,
stretch or extreme wear
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