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Bezzera Matrix Series - Troubleshoot Flashing Dispensing Switch; Troubleshoot Blocked Machine; Troubleshoot No Coffee Dispensed

Bezzera Matrix Series
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60
MOD. BEZZERA MATRIX-DUO
The coffee dispensing switch
flashes once selected
The set dose of coffee is not
followed, and the output is con-
tinuous.
Contact a specialised techni-
cian.
All lights of the keypad are
flashing, the coffee maker is
completely blocked
1 - Check if the mains water is
working and if the tap con-
nected to the mains is open.
2 - The fault is due to the lack of
water inside the boiler
For point 1, do the checks.
For point 2, call a technician.
No coffee is dispensed. No coffee is dispensed and
the key for the selected dose is
flashing.
Select the coffee dispensing
key, without the portafilter, and
check that the water flow is
continuous.
If the flow is continuous, the
problem is:
a) the coffee is ground too fi-
nely;
b) the portafilter is clogged.
In this case, immerse it in hot
water with specific detergent
tablets.
For any other problem, contact
a specialised technician.
Coffee deposits on the bottom
of the cup
Possible causes:
1 - the coffee is ground too finely.
2 - the portafilter is dirty inside or
the filter is damaged.
3 - The grinding discs are worn.
4 - High pump pressure (>
10bar - 1 MPa).
Case 1 can be solved by adju-
sting the grinder correctly.
In case 2, clean the portafilter
or replace the filter.
In cases 3-4, contact a techni-
cian.
This instructions manual is an original publication issued by G. BEZZERA S.R.L., an authorised copy
of this manual can be requested from the web site: www.bezzera.com in the Contacts section.

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