CAUTION
Product Usage Precautions
• Use the product only for its intended purpose.
• The recommended environments for stable operation are as follows:
– Temperature : 32 ~ 95°F (0 ~ 35°C), Humidity : 5 ~ 80%
– Do not use the product in dusty places
• You may get zapped when you use the product in a dry place. This is caused by static electricity,
and not a product malfunction.
• Be sure to use accessories and parts that bHaptics Inc. provides, or get official approval from us
before using. If not, we cannot guarantee the safety of the user and we are not responsible for
any damage caused by this.
• Please follow the instructions to wear the device fitted to your body. Otherwise, you may feel
discomfort and may not feel the haptic feedback properly.
• When you use the product while the charging cable is connected, be careful that the cable is not
wrapped around your body or legs, and check frequently during use.
• Use of the product in a moving vehicle such as a car, bus, plane or train may increase your
susceptibility to adverse symptoms due to variation in speed or sudden movement.
• We recommend that you do not share the product with others. If you must do so, please clean
the device with a clean and soft cloth between each use. Additionally, we recommend periodically
replacing or washing the inner mesh lining to maintain the product in hygienic conditions.
• If you use the product frequently or for a long period of time, you may experience tiredness or
soreness in your muscles. Therefore, take a rest between uses, even if you do not think you need it.
If you feel discomfort, take longer and more frequent breaks.
• Do not cause a strong impact to the product (do not drop the product or place a heavy object on
it).
• The product contains a rechargeable Lithium-Ion battery. Please follow the instructions below for
your safe usage of the product and to prevent personal injury or damage to the product:
– Do not use external battery packs or power sources other than the included charging cable. If
you want to use your own cable, please contact bHaptics Support team.
– If you have any problems related to the battery, contact bHaptics Support team. Never open
the main controller of the device and attempt to repair or replace the battery by yourself.
• Please follow the instructions below when pairing via Bluetooth.
– When pairing, place the product near your PC, laptop or mobile. If not, the product can be
connected to a different device or can fail to pair with your device.
– To secure a stable connection, remove any obstacles between the product and your device. Also,
please use the product within the Bluetooth range.
– Bluetooth uses the same frequency band as some industrial, scientific, medical devices, and
electronics, and low-power devices such as wireless LAN, which may cause electronic interference
between devices. Therefore, please do not use this device in places where it can cause
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malfunctioning of electronic devices, resulting in serious personal injury and damage to property
(e.g., hospitals, transportation, etc.).
– The product may not be compatible with some devices, including those that are not
approved by Bluetooth Special Interest Group (SIG)
– Do not use Bluetooth for illegal purposes (e.g., pirating copies, illegal public transmission, etc.)
• Stop using the product immediately if you have an allergic reaction to the fabric or metals of the
product.
• To prevent electric shock, do not disassemble, modify, or open any of the product components. If
the product is broken or damaged (especially if any cable is damaged or a wire is exposed), do not
use the product, and contact bHaptics Support Team.
Product Care Precautions
• Keep the product in the following environment to prevent degradation of the product.
– Keep the product in cool and dry place(Recommended storage temperatures: 32 ~ 75°F
(0~24°C), 5~30% humidity)
– Do not expose the product to dust, smoke, steam, or direct sunlight.
– The product includes haptic motors and cables, so to prevent breakdown of the product, do not
leave or store the product folded and crumpled. Put the product in the package box and store it in
a safe place when not in use.
• Keep the product out of reach of children and pets for their safety and to prevent damage to the
product.
– Children or pets may swallow small parts of the product or wrap the cables around themselves,
which may cause injury, accidents, or malfunctions.
– If they swallow any parts, please consult with a doctor immediately.
• Be careful not to drop, throw, or bend the product, as this may cause damage.
– If it happens and you suspect any damages, please contact the bHaptics Support Team.
• If the product is damaged or malfuctioning, stop using it immediately and contact bHaptics
Support team. Unauthorized repair may cause further damage and void your Warranty.
• Do not allow liquid, small particles, or other foreign objects to enter the product. If this happens,
stop use, turn off the product, disconnect it from the electrical outlet immediately, and contact
bHaptics Support team.
• If the battery leaks:
– Do not allow the leaking fluid to come into contact with skin, eyes, or clothing. If already in
contact, DO NOT RUB; flush the affected area immediately with clean water and consult with your
doctor.
– Take extra precautions to keep a leaking battery away from fire, as there is a danger of ignition or
explosion.
• The product is an electronic device and is non-washable. If it becomes contaminated, gently wipe
it with a soft cloth or tissue.
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