Bhaptics TACTSUIT X - Bhaptics Limited Warranty

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This limited Warranty continues for one (1) year from the date of purchase or delivery of the
Product, whichever is later (the “Warranty Period”). However, if you purchase the Product from
within the EU or EFTA, the Warranty Period shall be two (2) years.
If and to the extent the Product needs bHaptics software or services to achieve the Warranted
Functionality, we will make and keep the software and services available during the Warranty
Period. We may update, modify or limit such software and services in our sole discretion so long as
we continue to maintain (or exceed) the Warranted Functionality.
This Warranty gives you specific legal rights, and you may also have other rights, which vary from
country to country (or by state or province). This Warranty is in addition to and does not affect any
rights you have under the laws in your jurisdiction concerning the sale of consumer goods.
This limited Warranty does not apply: (i) if the Product serial number, the date code or the water
indicator has been removed, erased, defaced, or altered, or is illegible; (ii) to any deterioration of the
cosmetic appearance of the Product due to normal wear and tear; (iii) to rips and peeling of textile
elements, straps, or zippers; (iv) to protective coatings that are designed to diminish over time or
batteries, unless failure has occurred due to a defect in materials or workmanship; (v) to damage
caused by misuse, accident (e.g. accidental physical impact, exposure to liquid, food or other
contaminants, etc.), neglect, abuse, forces of nature, or other actions beyond the reasonable
control of bHaptics (including but not limited to deficiencies in consumable parts) unless the defect
was caused directly by a malfunction; (vi) to damage caused by improper or unauthorized repair or
other modification, tampering, or use with unsuitable equipment, devices, software, services or
other unauthorized third-party item(s); (vii) to used or resold products unless they meet the
conditions specified for covered Refurbished Products (as defined below); (viii) to Products
purchased from sources other than bHaptics or a bHaptics authorized retailer (including non-
authorized online auctions); (ix) to use of the Product in violation of any laws, regulations or
ordinances in effect where the Product is used; (x) to features or performance parameters
pertaining to any software or services beyond the Warranted Functionality of the Product.
This Warranty does not include any specific guarantees that the product will be error-free, or
regarding uptime or continued availability, data security features of software or online accounts, or
that any software, firmware or online sites will function uninterrupted or error-free.
WHAT WILL BHAPTICS DO IF THERE IS A PROBLEM WITH THE PRODUCT?
If your Product is defective or malfunctioning, we will either repair or replace that Product, or update
software or services, so that the Product performs substantially according to the Warranted
Functionality. The approach taken to resolve any issues will be at our sole choice. If we determine
that a product should be replaced, the replacement may be a new, refurbished, or remanufactured
Product. If we determine, in our sole discretion, that none of the listed means are reasonable to
correct for a defect or malfunction, then we may refund to you the price you paid to purchase the
Product.
Any repaired or replaced Product will continue to be covered by this Warranty for the remainder of
the original Warranty Period or ninety (90) days following your receipt of the replacement or repaired
Product, whichever is greater.
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READ THIS INFORMATION BEFORE USING YOUR DEVICE. THIS LIMITED WARRANTY
CONTAINS A MANDATORY ARBITRATION CLAUSE WITH A CLASS ACTION WAIVER.
BY USING YOUR BHAPTICS PRODUCT, YOU AGREE TO THE LIMITED WARRANTY
INCLUDING THE MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER
BELOW. IF YOU DO NOT ACCEPT THIS LIMITED WARRANTY, DO NOT USE YOUR
BHAPTICS PRODUCT. INSTEAD, PLEASE RETURN IT TO BHAPTICS OR THE RETAILER
FROM WHOM YOU PURCHASED IT WITHIN THE RETURN PERIOD STATED IN
BHAPTICS’ RETURN POLICY (FOUND AT https://www.bhaptics.com/legals/cancellation-
return-refund) FOR A REFUND.
INTELLECTUAL PROPERTY
WHO IS THIS WARRANTY FROM?
WHO IS THIS WARRANTY TO?
All Intellectual Property, as defined below, owned by or which is otherwise the property of bHaptics
or its respective suppliers relating to the Product, including but not limited to, accessories, parts, or
software relating thereto, is proprietary to bHaptics and protected under international treaty
provisions, country laws, federal laws, and states laws. Intellectual Property includes, but is not
limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of authorship.
You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover,
you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse
engineer, decompile, disassemble, or otherwise attempt to create source code from the software.
No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the
Intellectual Property shall remain with bHaptics and its suppliers.
This limited consumer warranty (the “Warranty”) is issued by bHaptics Inc. of Bldg 3 Unit 503, 70,
Yuseong-daero 1689beon-gil, Yuseong-gu, Daejeon, Republic of Korea (“bHaptics”, “we”, “us”).
bHaptics issues this warranty to you, as a consumer who has purchased a new, covered product
from bHaptics or an authorized retailer (“you”).
This Warranty is not available to products that were purchased from any source other than
bHaptics or an authorized retailer.
This Warranty applies only to those countries to which bHaptics ships and supports. For
information about the countries bHaptics supports, go to www.bhaptics.com/shop.
BHAPTICS LIMITED WARRANTY
WHAT IS COVERED BY THIS LIMITED WARRANTY AND FOR HOW LONG?
This Warranty covers defects and malfunctions in the new bHaptics product(s) it accompanies (the
“Product”). We warrant that the Product will, under normal and intended use, function substantially
in accordance with our technical specifications or accompanying product documentation (the
“Warranted Functionality”) during the Warranty Period.
USA and Canada
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