FED (E2) 02/2015 page 37/60
9.3 Sending the chamber back to BINDER GmbH
If you send a BINDER product to us for repair or any other reason, we will only accept the product upon
presentation of an authorization number that has previously been issued to you. We will issue an
authorization number (RMA number) after receiving your complaint either in writing or by telephone
prior to your sending the BINDER product back to us. The authorization number will be issued following
receipt of the information below:
• BINDER product type and serial number
• Date of purchase
• Name and address of the dealer from which you bought the BINDER product
• Exact description of the defect or fault
• Complete address contact person and availability of that person
• Exact location of the BINDER product in your facility
• A contamination clearance certificate (chap. 15) must be faxed in advance
The authorization number must be applied to the packaging in such a way that it can be easily
recognized or be recorded clearly in the delivery documents.
For security reasons we cannot accept a chamber delivery if it does not carry an authorization
number.
Abteilung Service
78502 Tuttlingen
10. Disposal
10.1 Disposal of the transport packing
Straps to fix packing on pallet
Wooden transport box (option)
with metal screws
Non-wood (compressed
matchwood, IPPC standard)
Wood recycling
Pallet (from size 115 on)
with foamed plastic stuffing (from
Solid wood (IPPC standard)
PE foam Plastic recycling
Transport box
with metal clamps
Top cover (size 720 only)
Removal aid
(sizes 240 and
400 only)
Cardboard Paper recycling
Plastic Plastic recycling
Protection of doors and racks
Insulating air cushion foil (packing
PE foil Plastic recycling
If recycling is not possible, all packing parts can also be disposed of with normal waste.
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