SERVSWITCH™ BRAND CATX KVM EXTENDER FAMILY
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The monitor sometimes goes blank for a second or two.
Check that the interconnect cable is not routed near power lines or other sources of
electrical interference. Use shielded STP/FTP cable instead of UTP cable. Ensure
the shield connection is maintained between the Extender units.
If this is a persistent problem, contact Technical Support.
The PC won’t boot into the correct graphics mode.
Check that DDC Emulation is enabled (see page 34). If you are using a non-
standard resolution, transfer the monitor’s DDC information to the Local Unit (see
page 34).
Jitter is evident on video.
Adjust the clock and/or phase on your flat-panel. Contact Technical Support if this
fails to improve the situation.
Are you testing a system using a coiled drum of CATx cable? Try uncoiling the
cable. If this solves the video jitter, you should not have a problem after full
installation.
The image is not stable and is blanking regularly.
Re-power the Remote Unit.
Can the extender be used with RGB video?
Yes.
Can the extender be used with Analog HD video?
Yes, with the aid of a suitable wiring adaptor.
There is a slight color change when I increase delays to correct skew.
With certain monitors, there may be a slight color change when you increase the
color delay. This is due to a contrast change on that particular color and may easily
be compensated for by adjusting the monitor’s color balance.
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