EasyManua.ls Logo

Black Box ServSwitch Jr. SW621A-R2 - Troubleshooting: Support and Shipping; Calling Black Box Technical Support; Shipping and Packaging Instructions

Black Box ServSwitch Jr. SW621A-R2
47 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Loading...
38
SERVSWITCH™ JR.
5.2.12 Y
OUR
V
IDEO
I
S
OK
IN
L
OW
-R
ESOLUTION
M
ODE
, B
UT
Y
OU
C
AN
T
G
ET
I
NTO
H
IGH
-
R
ESOLUTION
M
ODE
A. If you’re using XGA, you must use coaxial cables (see Section 4.1.3 and
Appendix B).
B. Check your video driver. It might not be set up correctly for your desired
resolution.
5.2.13 O
NE OR
M
ORE OF
Y
OUR
CPU
S
L
OCK
U
P
W
HEN
Y
OU
S
TART
W
INDOWS
3.
X
The usual cause of this problem is that the affected CPUs are set to load a Logitech
or other type of mouse driver when Windows starts up. Set the CPU to load the
generic Microsoft mouse driver instead.
5.2.14 T
HE
S
WITCH
D
OESN
T
W
ORK WITH
Y
OUR
D
OCKING
S
TATION
The ServSwitch Jr. does not support docking stations for portable computers.
5.2.15 T
HE
S
WITCH
D
OESN
T
W
ORK WITH
Y
OUR
D
ONGLE
-P
ROTECTED
S
OFTWARE
The ServSwitch Jr. does not support dongles (the devices required to be inserted
into the keyboard line by some software for copy protection).
5.2.16 T
HE
S
ERV
S
WITCH
J
R
. D
OESN
T
W
ORK WITH
Y
OUR
IBM T
HINK
P
AD
The ServSwitch Jr. supports only “stream mode” (continuous) mouse data. It
doesn’t support the “prompt mode” (burst-on-request) method for handling
mouse data that the IBM ThinkPad uses, regardless of whether the ThinkPad is
connected to the Switch directly or through a docking station (and see
Section 5.2.14).

Table of Contents

Related product manuals