Help
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Getting Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and check the latest
support material available for your Blackmagic Design Videohub Software Control.
Blackmagic Design online support pages
The latest manual, software and support notes can be found at the Blackmagic Support Center at
www.blackmagicdesign.com/support.
Contacting Blackmagic Design support
If you can't find the help you need in our support material, please use the "Send request" button, on
the support page for your hardware model, to email a support request. Alternatively call your nearest
Blackmagic Design support office at www.blackmagicdesign.com/company.
Checking the version currently installed
To check which version of Videohub Software Control is installed on your computer, open the Blackmagic
Videohub application. From the "Blackmagic Videohub" menu, select "About Videohub" and note the
version number.
How to get the latest updates
After checking the version of your Videohub Software Control on your computer, please visit the Blackmagic
Support Center at www.blackmagicdesign.com/support to check for the latest updates. While it is usually
a good idea to run the latest updates, it is a wise practice to avoid updating any software if you are in the
middle of an important project.
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