6161
Error 9 - overheating
(fan makes noise when
operating)
1 • Wait 30 minutes to see if malfunction disappears (error resets
automatically)
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Check for other heat sources or heat accumulation in the
base cabinet
• Ventilate and reposition the water conditioning unit if necessary
• Check the ventilation openings and make additional ventilation
openings to improve air exchange in the base cabinet.
4 • Open blocked or clean dusty air inlets and outlets
• Adjust installation; clear blockages from air inlets in the base
cabinet
5 • Contact BLANCO Customer Service
Error 10 - display
communication (mes-
sage in the app only;
mixer tap flashes red)
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Error 11 - system error
(boiler control)
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Error 12 - no water in the
boiler
1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
Error 13 - boiler heating
time
1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
Error 14 - boiler sensor 1 1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
Error 15 - boiler sensor 2 1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
Error 16 - hot water valve
defective
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Error 17 - cooling inade-
quate
1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
Error 18 - boiler fuse 1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Error 19 - boiler tempe-
rature
1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
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