6262
Troubleshooting
LED ring on the mixer
tap with all-round yellow
light
• System in cleaning mode follow the cleaning program sequence
(page 52)
LED on the mixer tap
flashes yellow
• System in cleaning mode; user action required follow the cleaning
program sequence (page 52)
LED on the mixer tap
flashes red, but no error
is visible on the display
(see Error 10)
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
LED on the mixer tap
flashes red; menu option
shown on the display
1 • Menu is activated on the display and the system cannot
be operated. Wait a few seconds until system returns to
normal operating mode
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
Incorrect representations
on the display
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Menu cannot be ope-
rated
1 • Disconnect power supply
• Reconnect power supply after 5 minutes
2 • Contact BLANCO Customer Service
Calibration program
cannot be started
• Set mixer tap to any other quantity and restart the calibration program in
the menu (page 48)
Cleaning program
cannot be started;
'LOWCO2' is displayed
• Replace CO
2
cylinder (page 50) and restart cleaning program (page 52)
After cleaning program:
water coloured green,
tastes of chlorine and/or
is still foamy
• Run cleaning program again with inserted filter. To do this, start the
cleaning program via the menu (page 48)
Error 20 - fan defective/
won’t start
1 • Press 'OK' on the display to confirm malfunction
2 • Disconnect power supply
• Reconnect power supply after 5 minutes
3 • Contact BLANCO Customer Service
Error 21 - no water in the
boiler in the installation,
even after filling
1 • Check the supply hose between safety assembly module
and the water conditioning unit for kinks in the installation
position and fix if necessary
• Open manual valve on safety assembly module
2 • Leave system in the error state to allow boiler to cool down.
As soon as the temperature in the boiler falls below 35 °C,
the system automatically fills the boiler with water. However,
this may take hours.
3 • Contact BLANCO Customer Service
Other troubleshooting
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