The battery will not charge
• Check if the battery is already fully charged.
• Make sure that the battery is inserted correctly.
• Ensure that the battery being used is a BLU approved battery.
• Double check if the charger connector is properly connected to the
phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
• Please keep in mind that standby time relates directly to phone usage
(Internet, Text, Voice Calls, Maps,
etc.).
• Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
• Verify if you have active service with your service provider.
• Contact your local network service provider and verify if you are
within its network coverage area.