Default Password: password
5. Upon initial login, you will be prompted to change your password.
6. Once the initial login is complete, you can validate your software licensing configuration on the Status > Information page,
add user accounts on Users & Security > Users, and download client software from My Account. Because Bomgar
Remote Support is licensed by concurrent users, you can set up as many accounts as you need, each with unique
usernames and passwords.
For security purposes, the administrative username and password used for the /appliance interface are distinct from those used for
the /login interface and must be managed separately. Usernames and passwords for /login are valid for both the /login interface
(where users and configuration are managed) and for representative consoles (where sessions are run). The options available in
both of these locations are dependent upon the permissions assigned by the /login administrator to each user's account.
For help getting started with the Bomgar client software, see the documentation located at www.bomgar.com/docs. Appliance
Guides and Support Administrator Guides explain the various administrative options of your /appliance and /login web interfaces,
and Support Rep Guides show you how to use the Bomgar client software.
Open Source Software Acknowledgments
For information on open source software copyrights and acknowledgments used in Bomgar hardware and software products,
please see the Attributions index at www.bomgar.com/docs/remote-support/updates/attributions.
CONTACT BOMGAR info@bomgar.com | 866.205.3650 (US) | +44 (0) 1628 480 210 (UK/EMEA) BOMGAR.COM 21
© 2017 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their respective owners. TC: 1/11/2018
REMOTE SUPPORT APPLIANCE INSTALLATION
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