Bosch Benchmark HBLP651LUC - Page 36

58300000181895 ARA EN A JUNE 2014 Service Manual for Bosch Benchmark Series Built-in Wall Ovens
Page 36 of 45
Copyright by BSH Home Appliances Corporation 1901 Main St ▪ Suite 600 ▪ Irvine, CA 92614 800 944-2904
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Error Code
Description
Cause/Notes
Suggested Action(s)
E009
E309
ROM-check error in user interface
ROM-check performed at reset fails. All
heating elements disabled. Error will be
cancelled at start-up if next ROM-check
succeeds.
 E009: Replace user interface
 E309: Replace control module
E010
E310
Data memory error in user
interface
Cyclic check of memory content or a write to
memory failed. All heating elements will be
disabled. Error will be cancelled at start-up.
 E010: Replace user interface
 E310: Replace control module
E011
Continuous pushing of a single key
(E411 internal error reported as
E011)
Key pressed continually for 10 seconds, or
touchpad assembly has a bad key. Heating will
be stopped and will resume when key is no
longer pressed.
 Confirm touch panel is clean and free of moisture, oils
or other contaminants.
 Inspect user interface PCB.
 Check door seal to verify vapor/moisture is not causing
key activation; replace seal if necessary. Run Key Test
in Service mode; if it fails, replace front panel
assembly.
E312
Defective control module
temperature sensor
All oven operations suspended until control
reset
Replace control module
E314
E414
Cancel / Off key error
Oven operation will be stopped. Error
cancelled only by a system reset.
 Check touch pad assembly.
 Inspect user interface PCB.
E032
Continuous pushing of multiple
keys
(E432 internal error reported as
E032.)
Two or more keys continuously pressed for 10
seconds or touch pad assembly has more than
one bad key. Key actions are suspended and
heating is paused. Error will clear and normal
operation will resume when no touch pads are
depressed.
 Confirm touch panel is clean and free of moisture, oils
or other contaminants.
 Inspect user interface PCB.
 Check door seal to verify vapor/moisture is not causing
key activation; replace seal if necessary. Run Key Test
in Service mode; if it fails, replace front panel
assembly.
E044
Touch control module (TCM)
option code error
TCM board or connections to TCM are bad.
During start-up, the control module is unable
to set TCM option code. Reset is required to
clear error.

Enter Service mode to set correct option code.
 Check connection to control module.
 Check connection to TCM.
 If unable to set option code and connections are good,
replace front panel assembly.
E050
Rotary encoder switch short to
Vcc (500 series only)
A short to Vcc is detected in an encoder switch
for more than 10 seconds.
Replace rotary encoder switch