en Troubleshooting
22
Fault Cause and troubleshooting
Cooking compart-
ment not heating, dis-
play showing sym-
bol
Demo mode is activated.
1.
Disconnect the appliance from the power supply by switching off the circuit breaker in
the fuse box.
2.
Go to the basic settings and deactivate Demo mode within the next 3minutes.
Control ring has
fallen out of mount on
control panel.
Control ring has been disengaged.
The control ring is detachable.
1.
Place the control ring back into its mount on the control panel.
2.
Push the control ring into the mount until it clicks into place and can be turned.
Control ring difficult
to turn.
There is dirt under the control ring.
Do not use harsh or abrasive cleaning products. Do not soak the control ring or its mount.
Do not wash them in the dishwasher.
1.
To disengage the control ring, lift it out of the mount.
Alternatively, you can press on the edge of the control ring so that the control ring tilts
and you can take hold of it.
2.
Clean the control ring and its mount on the appliance using soapy water and a dish
cloth.
3.
Dry the control ring and its mount.
4.
To ensure that the mount remains stable, do not remove the control ring too often.
Appliance prompting
you to wipe down
cooking compartment
and fill water tank.
The power supply has been disconnected or the appliance has been switched off during the
descaling process.
▶
When you switch the appliance back on, rinse it twice.
After an operating
mode is switched on,
a message on the
display indicates that
the temperature is
too high.
Appliance has not cooled down sufficiently.
1.
Allow the appliance to cool down.
2.
Select an operating mode once again.
Appliance prompting
you to descale it
without counter ap-
pearing beforehand.
Water hardness range too low
1.
Descale the appliance.
2.
Check and adjust the set water hardness range.
Buttons are flashing. Normal occurrence caused by condensation behind the control panel.
No action required.
Liquid in evaporator
dish completely evap-
orated even though
water tank full.
Water tank not inserted correctly.
▶
Slide the water tank in until it clicks into place.
Supply line to water tank blocked.
1.
Descale the appliance.
2.
Check and adjust the set water hardness range.
Water tank emptying
for no reason and
evaporator dish over-
flowing.
Water tank not closed properly.
▶
Close water tank lid and press down until it clicks into place.
Tank lid seal dirty.
▶
Clean the seal.
Tank lid seal defective.
▶
Buy a new water tank from our after-sales service.
Appliance prompting
you to fill water tank
even though water
tank full.
Water tank not inserted correctly.
▶
Slide the water tank in until it clicks into place.
Detection system not working.
▶
Call the after-sales service.
Appliance prompting
you to fill water tank
even though water
tank not yet empty/
appliance not prompt-
ing you to fill water
tank even though wa-
ter tank empty.
Water tank dirty and moving water level indicators jammed.
1.
Shake and clean the water tank.
2.
If the jammed parts cannot be freed, order a new water tank from our after-sales service.
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