en Troubleshooting
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Troubleshooting
11 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your room or other
appliances are working.
Appliance does not
start processing.
Rotary switch is set incorrectly.
▶ Set the rotary switch to before processing.
Appliance does not
start processing or
switches off during
processing.
Processing quantity is too big or processing time was
too long.
▶ Set the rotary switch to .
▶ Reduce the quantity of ingredients.
▶ Allow the appliance to cool down to deactivate the
overload protection device.
Appliance or accessory is blocked.
▶ Set the rotary switch to .
▶ Remove the blockage.
Swivel arm is not engaged properly or has become
detached.
1. Set the rotary switch to .
2. Move the swivel arm until it engages correctly.
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