What to do if my Bosch IP Camera has no connection and no image transmission?
If your Bosch IP Camera is not connecting and you're not getting any image transmission, there are a couple of things to check. First, review the unit's configuration parameters. Second, inspect all cables, plugs, contacts, and connections to ensure that the installation is correct and that there are no faults.
General| Maximum resolution | 640 x 480 pixels |
|---|---|
| Supported video modes | - |
| Video formats supported | H.264, M-JPEG, MPEG4 |
| Supported graphics resolutions | 320 x 288 (QVGA), 640 x 480 (VGA) |
| Minimum illumination | 0 lx |
| Sensor type | CMOS |
| Optical sensor size | 1/4 \ |
| Optical zoom | - x |
| Focus adjustment | 1.5 |
| Fixed focal length | 4 mm |
| Built-in HDD | No |
| Card reader integrated | Yes |
| Compatible memory cards | microSD (TransFlash), SDHC |
| LED type | IR |
| Infra-red wavelength | 940 nm |
| Night vision distance | 15 m |
| Number of illumination LEDs | 32 |
| Type | IP security camera |
| Certification | EN 60950-1: 2006, IEC 60950-1:2005\\r UL 60950-1\\r CAN/CSA-C22.2 NO. 60950-1-03\\r EN 50130-4:1995 + A1:1998 + A2:2003\\r FCC 15 B, B\\r EMC 2004/108/EC\\r EN 55022 B\\r EN 61000-3-2 :2006\\r EN 61000-3-3 : 1995+A1 :2001+A2 :2005\\r EN 55024\\r AS/NZS CISPR 22\\r ICES-003 B\\r EN 50121-4:2006\\r CE, FCC, UL, cUL, C-tick, CB, VCCI, CCC |
| Placement supported | Indoor |
| Connectivity technology | Wired |
| Form factor | Dome |
| Mounting type | Ceiling |
| Product color | Black, White |
| Ethernet LAN (RJ-45) ports | 1 |
| Cabling technology | 10/100Base-T(X) |
| Supported network protocols | HTTP, HTTPs, SSL, TCP, UDP, ICMP, RTSP, RTP, Telnet, IGMPv2/v3, SMTP, SNTP, FTP, DHCP client, ARP, DNS, DDNS, NTP, SNMP, UPnP, 802.1x, iSCSI |
| Power requirements | 12 VDC / PoE |
| Compliance industry standards | IEEE 802.3af |
| Power source type | PoE |
| Power consumption (typical) | 6.6 W |
| Storage temperature (T-T) | -20 - 70 °C |
| Operating temperature (T-T) | -10 - 45 °C |
| Operating relative humidity (H-H) | 10 - 80 % |
Weight and Dimensions| Height | 102 mm |
|---|---|
| Weight | 566 g |
| Diameter | 135 mm |
Explains warning symbols like DANGER, WARNING, and CAUTION for risk assessment.
Provides general safety guidelines for cleaning, heat sources, water, lightning, controls, power, servicing, parts, installation, and modifications.
Details FCC and ICES compliance information for US and Canadian models, including interference measures.
States that UL tested for fire, shock, and casualty hazards, not performance or reliability.
Details font copyrights and software usage permissions, mentioning the Independent JPEG Group.
Lists key features of the IP camera, such as H.264 compression, tri-streaming, PoE, and low-light performance.
Instructions for unpacking the camera and its accessories, including warnings about handling sensitive devices.
Steps to disassemble the camera/housing unit into its main components.
Instructions on how to insert a microSDHC card into the camera slot.
Describes the network connection, including cable type and Power over Ethernet (PoE) support.
Details how to connect the DC power supply, including the indicator LED.
Explains the I/O connector pins, wire specifications, and relay/alarm input capabilities.
Describes how to connect audio devices to the Line In and Line Out connectors.
Instructions for mounting the camera to a wall or ceiling using provided hardware.
Guidance on adjusting the camera module's position and a caution about direct sunlight.
How to reset the camera to factory default IP address and settings using the reset button.
Steps to reassemble the camera unit after setup and positioning.
Lists the necessary software and hardware requirements for connecting via a web browser.
Steps to establish a browser connection by entering the camera's IP address.
Explains how to log in using username and password for different authorization levels.
Details configuration for Radius server authentication (802.1x) using identity and password.
Describes the initial display after a successful connection, including LIVEPAGE, RECORDINGS, and SETTINGS.
Overview of the basic configuration menu options for camera parameters.
Setting up camera name and passwords for different authorization levels.
Synchronizing device date, time, and zone with a PC for accurate recording.
Configuring network settings like IP address, subnet mask, gateway, and DHCP.
Selecting profiles for encoding video signal, including main frequency and operation environment.
Options to switch the camera microphone On or Off.
Selecting storage medium and starting/stopping recording.
Displays general hardware and firmware information for troubleshooting.
Overview of advanced configuration menu options for all camera parameters.
Configuring identification (ID, name, extension) and password levels.
Configuring date format, device date/time, time zone, and daylight saving time.
Configuring overlays like camera name and time/date stamps on the video image.
Customizing the web interface appearance, including logo and website language.
Adapting Livepage functions, such as displaying audio, alarm inputs, relay outputs, and logs.
Configuring options to save event and system logs to a local computer.
Adjusting image settings like contrast, saturation, brightness, and white balance.
Defining and selecting profiles for video data transmission and compression settings.
Selecting H.264 codec, profiles, and viewing stream previews for streams 1 and 2.
Configuring audio input, output, and recording format (G.711, L16).
Settings for camera LED, mirror image, main frequency, and exposure/frame rate.
Overview of recording options, including storage media and continuous recording hours.
Managing recording media, including iSCSI and local media setup.
Defining and assigning recording profiles, specifying recording includes, and standard recording modes.
Setting retention times for recordings to manage storage space and overwriting.
Scheduling recording profiles for weekdays and holidays based on time periods.
Displays information about recording activity and status, which cannot be changed.
Configuring alarm responses, destination IP addresses, and passwords for alarm notifications.
Configuring integrated VCA features for detecting and analyzing changes in the video field of view.
Creating and managing VCA profiles, saving/loading configurations, and setting aggregation time.
Scheduling VCA profiles to be active based on days and times, including holiday definitions.
Configuring VCA analysis activation based on event triggers and setting delay periods.
Creating alarms based on audio signals, setting signal ranges, thresholds, and sensitivity.
Configuring email notifications for alarms, including mail server details and message format.
Editing alarm functions using script form, overwriting other alarm page settings.
Configuring alarm inputs (NC/NO, name) and relay outputs (state, mode, triggers).
Configuring network access settings, including IP assignment and IP address details.
Advanced network settings like SNMP, authentication (802.1x), RTSP, UPnP, and TCP metadata input.
Configuring FTP posting of JPEG images, including file naming, interval, and server details.
Instructions for firmware updates and configuration management.
Displays system overview information for technical support, cannot be modified.
Describes the initial display of the live video image and associated information.
Displays processor load and network information, useful for troubleshooting.
Switching between video streams and understanding display status overlays.
Shows status of alarm input and relay output, and how to operate the relay.
Accessing and saving system and event logs for troubleshooting and monitoring.
How to save individual images from the live video sequence.
Saving video sequences from the live stream.
Indicates the status of automatic recording programs.
Sending and receiving audio via the Livepage.
Accessing the recordings page to play back saved video sequences.
Using the time bar and buttons to control playback of recorded video sequences.
Explains the meaning of the camera's Power LED status lights for troubleshooting.
A table listing common malfunctions, their possible causes, and solutions.
Guidance on contacting customer service if faults cannot be resolved.
Important cautions regarding opening the casing and performing repairs.
Guidelines for transferring the unit and disposing of hazardous materials according to law.
Detailed specifications of the camera, including voltage, power, sensor, resolution, and environmental ratings.
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