Why is the Bose Recording Equipment power LED red after booting?
The power LED may remain red after booting, most often because of a design file or firmware mismatch. To resolve this, retrieve the saved design from the EX-1280C, then send a blank design to it. The LED should then turn white. After the upgrade, re-send the previous design by importing it into the latest version of CSD.
What to do if Bose Recording Equipment sound is distorted?
If the sound from your Bose Recording Equipment is distorted: * Use ControlSpace Designer software to check that the audio input signal indicator blocks are not solid red or flashing red. If they are, lower the input pre-gain until the input is no longer clipping. * Also using the software, verify the audio output signal indicator blocks. If they are red and the input indicators are green, reduce the output gain or any gain in the signal path using the Designer software. * If the input source signal is clean and the input and output indicators are green, make sure the loudspeakers are not being overdriven or damaged.
What to do if Bose EX-1280C Recording Equipment shows unexpected IP address?
If your Bose EX-1280C Recording Equipment displays an unexpected IP address (169.X.X.X or 172.X.X.X.X) in the Network Settings, this usually happens when the device is set to DHCP but there is no DHCP server on the network. To fix this, either add a DHCP server to your network or assign a static IP address to the EX-1280C.
What to do if Bose EX-1280C Recording Equipment has no network connectivity?
If your Bose EX-1280C Recording Equipment has no network connectivity from ControlSpace Designer: * First, ensure the EX-1280C processor has fully booted, indicated by a solid white Power/Status LED. * Next, check that the LAN settings on your PC's TCP/IP Ethernet device are correct. If you are not using a DHCP server, manually set the PC's IP address to an unused one (e.g., 192.168.0.10) and ensure the default IP Subnet mask is 255.255.255.0. * Also, check your PC's firewall settings and unblock all ports. * Verify that the correct Host Network Interface Card Name is selected in ControlSpace Designer Hardware Manager, and that no other device on the network has the same IP address.
What to do if no sound from Bose Recording Equipment even when power is on?
If your Bose Recording Equipment has power but no sound: * First, check for an input signal from the source using ControlSpace Designer software. The audio input metering should be in the green or yellow range. * Then, verify that there is an output signal, ensuring the audio output signal metering is also in the green or yellow range.
What to do if no Dante audio subscriptions or audio from Bose EX-1280C Recording Equipment?
If you are experiencing no Dante audio subscriptions or audio from your Bose EX-1280C Recording Equipment, ensure that the EX-1280C’s Dante IP address is on the same network as the EX-1280C’s ControlSpace control IP address. You can check this on the EX-1280C Config > Dante Info front panel menu. To change the EX-1280C Dante IP, use Audinate’s Dante Controller software. Sometimes, changing the PC’s network settings from static IP to DHCP can help in viewing and changing the Dante IP address.
How to troubleshoot no AmpLink audio from Bose EX-1280C Recording Equipment?
If you are not receiving AmpLink audio from your Bose EX-1280C Recording Equipment connected to an AmpLink-enabled amplifier, ensure that a shielded CAT-5 network cable is being used for AmpLink. Also, verify that the amplifier is set to receive AmpLink channels 1-8.
How to troubleshoot Bose Recording Equipment when there is no power?
To troubleshoot a 'no power' situation with your Bose Recording Equipment: * Plug in the IEC power cord. * Check the mains power supply.
Why is the Bose ControlSpace EX-1280C Computer Hardware power LED red after booting?
If the Bose Computer Hardware power LED remains red after booting, it's often due to a mismatch between the design file and the firmware. Try retrieving the saved design from the EX-1280C and sending a blank design to it. The LED should turn white. Then, resend the previous design after upgrading it by importing the design into the latest version of CSD.
How to fix Bose ControlSpace EX-1280C Computer Hardware no EX-1280C network connectivity from ControlSpace Designer running on PC?
To troubleshoot no EX-1280C network connectivity from ControlSpace Designer running on a PC, first, ensure the EX-1280C processor is fully booted; the Power/Status LED should be solid white. Next, verify the LAN settings on your PC's TCP/IP Ethernet device are correct. If you're not using a DHCP server, manually set your PC's IP address to an unused one (e.g., 192.168.0.10), and ensure the default IP Subnet mask is 255.255.255.0. Check your PC's firewall settings and unblock all ports. Confirm that the correct Host Network Interface Card Name is selected in ControlSpace Designer Hardware Manager. Also, verify no other device on the network has the same IP address.
General| Network Connectivity | Ethernet |
|---|---|
| Software | ControlSpace Designer |
| Sample Rate | 48 kHz |
| A/D and D/A Converters | 24-bit |
| Power Supply | 100-240 VAC, 50/60 Hz |
| Category | Signal Processor |
| Control Interface | Ethernet |
| Connectivity | Ethernet |
| Signal Processor Type | Digital Signal Processor |
| Audio Inputs | 12 x Analog, 8 x Digital (Dante) |
| Audio Outputs | 8 x Analog, 8 x Digital (Dante) |
| Dimensions | 19 x 1.75 x 10.5 inches (483 x 44 x 267 mm) |
Lists items included in the EX-1280C processor carton.
Lists controllers compatible with the EX-1280C, including third-party options.
Indicates unit power status and system boot progress.
Shows device metering and network information.
Allows navigation through menus and settings adjustment.
Details the 12 balanced audio inputs and 8 balanced audio outputs via Euroblock connectors.
Covers five general-purpose control inputs and five outputs for external hardware integration.
Describes connections for PC setup, third-party controllers, and Dante digital audio.
Details VoIP, USB, Serial (RS-232), and Telephone (RJ-11) connections.
Covers AmpLink digital audio output and CC-16 zone controller connection.
Specifies the IEC C14 inlet for AC power connection.
Instructions for obtaining and installing the essential PC software for the EX-1280C.
Details the physical mounting requirements for the EX-1280C in standard racks.
Explains the wiring for analog audio inputs/outputs using 3.81 mm Euroblock connectors.
Guide to connecting the EX-1280C to a SIP IP PBX via CAT 5 cable.
Instructions for connecting the EX-1280C to a standard telephone line using the RJ-11 port.
Details using the Micro-B USB port for PC-based soft codec connections.
How to connect an AmpLink-enabled amplifier using shielded CAT 5 cable.
Connecting the Bose CC-16 controller via the RS-485 CC-16 port.
Connecting external control systems using the RS-232 SERIAL port.
Wiring instructions for connecting potentiometers and switches to control functions.
Details for connecting current source and sink devices to output ports.
Proper connection of the removable IEC power cord for operation.
Steps for connecting the EX-1280C to a PC or network via Ethernet.
Using ControlSpace Designer to identify, scan, and update processor firmware.
Overview of the primary menu structure and available categories.
How to view Dante input audio levels and navigate channel ranges.
Details on viewing analog input levels, phantom power, mute, and output polarity/mute.
How to view audio levels for AmpLink output channels.
How to view Dante output audio levels across channels.
Displays audio levels for VoIP, Phone, and USB input/output channels.
Accessing and modifying network settings for ControlSpace and VoIP.
Viewing Dante information and software/firmware version details.
Managing uploaded design files and adjusting front panel display options.
Detailed steps for setting IP, Subnet Mask, Gateway, and Mode via the front panel.
Detailed steps for setting VoIP IP, Subnet Mask, Gateway, VLAN, and Mode via the front panel.
Shows IP, MAC, channel count, mode, and software versions for the Dante interface.
Displays installed software and firmware versions for various EX-1280C components.
Shows details of the latest ControlSpace Designer file uploaded to the device.
Settings for display auto-shutoff time and brightness.
Guidance on updating the ControlSpace Designer software and device firmware.
Solutions for no power, no sound, and distorted audio issues.
Resolving problems with PC or general network connectivity and IP addresses.
Troubleshooting the red power LED indicator after booting.
Steps to resolve no audio when connecting to an AmpLink-enabled amplifier.
Solutions for issues with Dante audio subscriptions or receiving audio.
Details on DSP, Analog Audio, and Audio Performance specifications.
Technical details for Audio Over IP (Dante) and Digital Audio Outputs (AmpLink).
Specifications for communication ports (USB, VoIP, PSTN) and control inputs.
Specifications for control outputs and front panel indicators/controls.
Details on electrical ratings, dimensions, weight, temperature, and cooling.
Information on PC software, network, ports, and overall audio channel capacity.
Outlines FCC rules, product identifier, REN, and connection requirements for US users.
Details compliance with Canadian technical specifications and Class B digital apparatus standards.
Bose Corporation contact details for USA, Canada, Mexico, Central/South America.
Bose contact details for Australia, Belgium, China, France, Germany, Hong Kong, India, Italy, Japan, Netherlands, UK.
Importer details for the European Union.
Importer details for China, Taiwan, and Mexico.
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