What to do if Bose Computer Hardware power is on, but no sound?
If your Bose Computer Hardware has no sound, first, verify there is an input signal from the source using ControlSpace Designer software. The audio input metering should be in the green/yellow band. Second, verify that there is an output signal. The audio output signal metering should be in the green/yellow band.
How to fix Bose Computer Hardware sound distortion?
To resolve distorted sound in your Bose Computer Hardware: * Using ControlSpace Designer software, check that the audio input signal indicator blocks aren't solid red or flashing red. If they are, reduce the input pre-gain setting until the input is no longer clipping (red). * Using ControlSpace Designer software, make sure that the audio output signal indicator blocks aren't solid red or flashing red. If the input indicators are green, use the Designer software to reduce the output gain or any intermediary gain in the signal path. * If the input source signal is clean and the input and output indicators are green, verify that the loudspeakers aren't being overdriven or damaged.
How to troubleshoot Bose ControlSpace EX-1280C no EX-1280C network connectivity?
To resolve no EX-1280C network connectivity on your Bose Computer Hardware: * Ensure the EX-1280C is connected to the network using the RJ-45 jack labeled ControlSpace. * Check that the network activity LED built into the ControlSpace RJ-45 jack is illuminated or blinking to confirm an active network connection.
Why does my Bose ControlSpace EX-1280C show an unexpected IP address?
If your Bose Computer Hardware shows an unexpected EX- 1280C IP address of 169.X.X.X or 172.X.X.X in Network Settings, it means the EX-1280C is set to DHCP but no DHCP server is present on the network. You should add a DHCP server to the network or change the EX-1280C to a static IP address.
How to troubleshoot Bose ControlSpace EX-1280C Computer Hardware when there is no power?
To address a 'no power' situation with your Bose Computer Hardware: * Plug in the IEC power cord. * Check the mains power.
General| Network Connectivity | Ethernet |
|---|---|
| Software | ControlSpace Designer |
| Sample Rate | 48 kHz |
| A/D and D/A Converters | 24-bit |
| Power Supply | 100-240 VAC, 50/60 Hz |
| Category | Signal Processor |
| Control Interface | Ethernet |
| Connectivity | Ethernet |
| Signal Processor Type | Digital Signal Processor |
| Audio Inputs | 12 x Analog, 8 x Digital (Dante) |
| Audio Outputs | 8 x Analog, 8 x Digital (Dante) |
| Dimensions | 19 x 1.75 x 10.5 inches (483 x 44 x 267 mm) |
Lists items included in the EX-1280C processor carton.
Lists controllers compatible with the EX-1280C, including third-party options.
Indicates unit power status and system boot progress.
Shows device metering and network information.
Allows navigation through menus and settings adjustment.
Details the 12 balanced audio inputs and 8 balanced audio outputs via Euroblock connectors.
Covers five general-purpose control inputs and five outputs for external hardware integration.
Describes connections for PC setup, third-party controllers, and Dante digital audio.
Details VoIP, USB, Serial (RS-232), and Telephone (RJ-11) connections.
Covers AmpLink digital audio output and CC-16 zone controller connection.
Specifies the IEC C14 inlet for AC power connection.
Instructions for obtaining and installing the essential PC software for the EX-1280C.
Details the physical mounting requirements for the EX-1280C in standard racks.
Explains the wiring for analog audio inputs/outputs using 3.81 mm Euroblock connectors.
Guide to connecting the EX-1280C to a SIP IP PBX via CAT 5 cable.
Instructions for connecting the EX-1280C to a standard telephone line using the RJ-11 port.
Details using the Micro-B USB port for PC-based soft codec connections.
How to connect an AmpLink-enabled amplifier using shielded CAT 5 cable.
Connecting the Bose CC-16 controller via the RS-485 CC-16 port.
Connecting external control systems using the RS-232 SERIAL port.
Wiring instructions for connecting potentiometers and switches to control functions.
Details for connecting current source and sink devices to output ports.
Proper connection of the removable IEC power cord for operation.
Steps for connecting the EX-1280C to a PC or network via Ethernet.
Using ControlSpace Designer to identify, scan, and update processor firmware.
Overview of the primary menu structure and available categories.
How to view Dante input audio levels and navigate channel ranges.
Details on viewing analog input levels, phantom power, mute, and output polarity/mute.
How to view audio levels for AmpLink output channels.
How to view Dante output audio levels across channels.
Displays audio levels for VoIP, Phone, and USB input/output channels.
Accessing and modifying network settings for ControlSpace and VoIP.
Viewing Dante information and software/firmware version details.
Managing uploaded design files and adjusting front panel display options.
Detailed steps for setting IP, Subnet Mask, Gateway, and Mode via the front panel.
Detailed steps for setting VoIP IP, Subnet Mask, Gateway, VLAN, and Mode via the front panel.
Shows IP, MAC, channel count, mode, and software versions for the Dante interface.
Displays installed software and firmware versions for various EX-1280C components.
Shows details of the latest ControlSpace Designer file uploaded to the device.
Settings for display auto-shutoff time and brightness.
Guidance on updating the ControlSpace Designer software and device firmware.
Solutions for no power, no sound, and distorted audio issues.
Resolving problems with PC or general network connectivity and IP addresses.
Troubleshooting the red power LED indicator after booting.
Steps to resolve no audio when connecting to an AmpLink-enabled amplifier.
Solutions for issues with Dante audio subscriptions or receiving audio.
Details on DSP, Analog Audio, and Audio Performance specifications.
Technical details for Audio Over IP (Dante) and Digital Audio Outputs (AmpLink).
Specifications for communication ports (USB, VoIP, PSTN) and control inputs.
Specifications for control outputs and front panel indicators/controls.
Details on electrical ratings, dimensions, weight, temperature, and cooling.
Information on PC software, network, ports, and overall audio channel capacity.
Outlines FCC rules, product identifier, REN, and connection requirements for US users.
Details compliance with Canadian technical specifications and Class B digital apparatus standards.
Bose Corporation contact details for USA, Canada, Mexico, Central/South America.
Bose contact details for Australia, Belgium, China, France, Germany, Hong Kong, India, Italy, Japan, Netherlands, UK.
Importer details for the European Union.
Importer details for China, Taiwan, and Mexico.
To Next Page
