TROUBLESHOOTING
48
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ENGLISH
TROUBLESHOOTING
Microphone
PROBLEM WHAT TO DO
No sound to the
microphone
Make sure the white surface on the microphone is facing your lips.
See “Adjust the microphone” on page 17.
Make sure the microphone is fully connected to the headband.
See “Microphone Placement” on page 25.
Check the Squelch level on the intercom. The Squelch level may need
to be adjusted.
Try another intercom position in the aircraft.
For Bluetooth phone calls, make sure the batteries are fresh and
correctly installed. See “Batteries” on page 28.
Bluetooth audio source
PROBLEM WHAT TO DO
No audio from the
Bluetooth source to
the headset while
on a call
Make sure the intercom operation switch is in the Mute or Mix position.
Turn on and o Bluetooth on the mobile device.
Make sure the Bluetooth feature is on, and the Bluetooth indicator is
flashing. See “Bluetooth Connections” on page 33.
Make sure the headset and device are in range (30 ft. or 9 m).
Make sure the mobile device is connected properly and the headset is
ready to pair. See “Bluetooth Connections” on page 33.
Make sure the Bluetooth volume is not set too low on the control
module. See “Bluetooth volume functions” on page 38.
Headset does not
pair with a device
Turn on and o Bluetooth on the mobile device.
Make sure the Bluetooth feature is on, and the Bluetooth indicator is
flashing. See “Bluetooth Connections” on page 33.
Make sure the Bluetooth priority switch is in the Mute or Mix position.
See “Bluetooth audio priority” on page 34.
Clear the headset pairing list (see page 37) and connect again.
Delete the headset from your device’s Bluetooth device list and
pair again.
Cannot answer/end
a call
Make sure your device is connected to the headset.
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