TROUBLESHOOTING
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ENGLISH
TROUBLESHOOTING
PROBLEM WHAT TO DO
Headset does not
reconnect to
a previously
connected device
Make sure the headset and device are in range (30 ft. or 9 m).
Make sure the Bluetooth priority switch is in the Mute or Mix position.
See “Bluetooth audio priority” on page 34.
Make sure the Bluetooth feature is on, and the Bluetooth indicator is
flashing. See “Bluetooth Connections” on page 33.
On your mobile device, make sure the Bluetooth feature is on.
Delete the headset from your device’s Bluetooth device list and
pair again.
Auto on/o
NOTE: This function is not available for Dual plug connectors.
PROBLEM WHAT TO DO
Headset does
not power on
automatically
Make sure the Auto on operation switch is set to ON.
See “Operation Switches” on page 22.
Check the aircraft specifications to see if the jack is getting power from
the aircraft’s electrical system.
Headset does not
power o
automatically
Make sure the Auto o operation switch is set to ON.
See “Operation Switches” on page 22.
Disconnect the headset from the aircraft. Then power on the headset
and wait 15 minutes.
It may take up to 9 minutes for the headset to power o when not in
use immediately after initial power up. If the headset has not powered
o after 15 minutes, contact Bose technical support.
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