What does 'Disconnected' mean on my Brother All in One Printer?
- HhenrybethanySep 13, 2025
If your Brother All in One Printer displays 'Disconnected', it means the other person or their fax machine stopped the call. Try sending or receiving again.

What does 'Disconnected' mean on my Brother All in One Printer?
If your Brother All in One Printer displays 'Disconnected', it means the other person or their fax machine stopped the call. Try sending or receiving again.
| Printer Type | Laser |
|---|---|
| Functions | Print, Copy, Scan |
| Print Resolution | Up to 2400 x 600 dpi |
| Paper Input Capacity | 150 sheets |
| Scanner Type | Flatbed |
| Dimensions | 385 x 340 x 255 mm |
| Duplex Printing | Manual |
| Wireless Standard | IEEE 802.11b/g/n |
| Copy Resolution | Up to 600 x 600 dpi |
| Operating System Compatibility | Windows, Mac OS, Linux |
| Print Speed | Up to 20 ppm |
| Connectivity | USB 2.0 |
| Copy Speed | Up to 20 cpm |
| Mobile Printing | Brother iPrint&Scan |
| Scan Resolution | Up to 600 x 1200 dpi |
| Paper Handling | Manual feed slot |
| Supported Media Sizes | A4, Letter, Legal, Folio |
Complete the Brother Warranty Registration or register online for efficient product registration.
Access the Brother Solutions Center for machine needs, drivers, software, and troubleshooting.
Find contact information for your local Brother office and service center locations.
Guidance on effectively using the provided documentation for your Brother machine.
Explanation of symbols and conventions used throughout the documentation.
Detailed description of buttons and functions for MFC model control panels.
Detailed description of buttons and functions for DCP model control panels.
Explanation of how to use the LCD for on-screen programming with menu keys.
Step-by-step instructions for accessing the machine's menu mode.
Guide for initial setup procedures for specific MFC models.
Guide for initial setup procedures for specific MFC models.
Details on general setup options for specific MFC models.
Details on general setup options for specific MFC models.
Details on general setup options for DCP models.
Configuration and operation details for fax features on specific MFC models.
Configuration and operation details for fax features on specific MFC models.
Details on copy functions and settings for MFC models.
Details on copy functions and settings for DCP models.
Details on printer functions and settings for MFC models.
Details on printer functions and settings for DCP models.
Information on viewing and printing reports for specific MFC models.
Information on viewing and printing reports for specific MFC models.
Network setup and configuration for MFC wireless/wired models.
Network setup and configuration for DCP-1610W models.
Network setup and configuration for DCP-1615NW/1616NW models.
Controls machine power consumption when idle to save energy.
Automatically powers off the machine after a set idle period.
Allows printing to continue after 'Replace Toner' message.
Instructions for selecting the appropriate paper type for printing.
Instructions for setting the paper size in the paper tray.
General instructions for loading documents for fax, copy, or scan.
Instructions for loading documents into the ADF for processing.
Instructions for loading documents onto the scanner glass.
Step-by-step guide on sending a fax from your machine.
Procedure for cancelling an ongoing fax transmission.
Instructions for sending the same fax message to multiple numbers.
Overview of different receive modes based on line services.
Guidance on selecting the correct receive mode for your line.
Set the number of rings before the machine answers in Fax Only/Fax/Tel modes.
Configure the fast double-ring time for voice calls in Fax/Tel mode.
Configure how the machine detects and answers incoming faxes.
Instructions for storing frequently used numbers as Speed Dials.
Procedures for modifying or removing stored Speed Dial entries.
Methods for dialling numbers: manual, speed dial, search, and redial.
How to view or print the stored Caller ID information.
Configure machine to store and send received faxes to your PC.
Send files from your PC as a standard fax.
Making telephone calls using the handset with the dial pad or Speed Dial.
Step-by-step guide for initiating a telephone call.
How to place a call on hold and release it.
Connecting an external Telephone Answering Device (TAD).
Details on connecting TADs, external telephones, and PABX systems.
Instructions for connecting external or extension telephones.
Step-by-step instructions for making copies.
Making one-sided and double-sided copies of identification cards.
Quickly set copy settings like quality, brightness, and contrast.
Scan documents as PDF files using the ControlCenter4 software.
Instructions for scanning documents directly to a PC using the SCAN key.
Customize the SCAN key settings using ControlCenter4.
Information on toner cartridges and drum units, including model names.
Basic checks to perform when troubleshooting machine issues.
Common error messages, their causes, and recommended actions.
Troubleshooting tips for common issues like telephone/fax problems.
Tips and checks for resolving issues related to print quality.
Steps to handle and clear document jams in the Automatic Document Feeder.
Instructions for clearing paper jams from the machine.
Methods for transferring faxes or fax journal reports to PC or another fax.
Guidelines for cleaning the machine's exterior and interior parts.
General specifications for DCP-1600/1601 and MFC-1900/1901/1905 models.
Specifications for DCP-1610W/1615NW/1616NW and MFC-1910W/1911NW/1916NW.
Details on supported document sizes for ADF and scanner glass.
Technical specifications related to fax modem speed, resolution, and transmission.
Technical specifications for scanning functions like resolution and color depth.
Technical specifications for printer functions like print speed and resolution.
Details on network connectivity, protocols, and security settings.