2-94
Confidential
Paper jams in the ejecting section
Paper jams in the duplex tray
<User Check>
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust the paper guide according to the paper size.
• Check that there is not too much paper set in each paper tray.
• Check that the thickness of the paper is 60 to 120 g/m
2
for paper tray 1 to 5,
and 60 to 200 g/m
2
for the MP tray.
• Flip through the paper and reset it in each paper tray.
Step Cause Remedy
1
Foreign object in the rear of the
machine
Remove the foreign object.
2 Eject actuator coming off Reattach the eject actuator.
3
Connection failure of the eject
sensor harness
Reconnect the eject sensor harness.
4
Connection failure of the eject
motor harness
Reconnect the eject motor harness.
5 Fuser cover attachment failure Reattach the fuser cover.
6 Eject sensor failure Replace the eject sensor PCB ASSY.
7 Eject motor failure Replace the eject motor.
8
Damaged gears in the ejecting
system
Replace the main frame L ASSY.
9 Fuser unit failure Replace the fuser unit.
10 Main PCB failure Replace the main PCB ASSY.
<User Check>
• Flip over the paper in each paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105 g/m
2
for the duplex tray.
• Flip through the paper and reset it in each paper tray.
• Use A4 or Letter paper (specified by the manufacturer).
Step Cause Remedy
1
Foreign object in the duplex
paper feeding system
Remove the foreign object.
2 Fuser cover attachment failure Reattach the fuser cover.
3 Back cover failure Replace the back cover.
4 Duplex tray failure Replace the duplex tray.
5
Damaged gears in the duplex
paper feeding system
Replace the main frame L ASSY.
6 Main PCB failure Replace the main PCB ASSY.
To Next Page
Loading...
Need help?
General
Weight and Dimensions
