Brother DCP-L5650DN Service Manual

i
Confidential
CONTENTS
SAFETY INFORMATION
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ................................................................................................................................... 1-1
2. NETWORK CONNECTIVITY ....................................................................................................... 1-9
3. SERVICE INFORMATION ......................................................................................................... 1-10
4. SUPPLIES ................................................................................................................................. 1-12
5. MEDIA SPECIFICATIONS ......................................................................................................... 1-15
6. FAX (ONLY FOR THE MODELS WITH FAX FUNCTION) ....................................................... 1-15
7. COPY ......................................................................................................................................... 1-16
8. SCANNER ................................................................................................................................. 1-17
CHAPTER 2 ERROR INDICATIONS & TROUBLESHOOTING
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ......................................................................................................................... 2-1
1.2 Checks before Commencing Troubleshooting .................................................................... 2-2
2. OVERVIEW ................................................................................................................................. 2-4
2.1 Cross-section Drawing ........................................................................................................ 2-4
2.1.1 Printer part .............................................................................................................. 2-4
2.1.2 Scanner part ........................................................................................................... 2-5
2.2 Paper Feeding .................................................................................................................... 2-6
2.2.1 Printer part .............................................................................................................. 2-6
2.2.2 Scanner part ........................................................................................................... 2-7
2.3 Operation of Each Part ....................................................................................................... 2-8
2.4 Block Diagram .................................................................................................................. 2-10
2.5 Main Components ............................................................................................................. 2-11
3. ERROR INDICATIONS .............................................................................................................. 2-12
3.1 Error Codes ...................................................................................................................... 2-12
3.2 Error Messages ................................................................................................................ 2-22
3.3 Communication Errors ...................................................................................................... 2-34
4. TROUBLESHOOTING .............................................................................................................. 2-38
4.1 Error Cause and Remedy ................................................................................................. 2-38
4.2 Troubleshooting for Paper Feeding Problems .................................................................. 2-82
4.2.1 No paper is fed from machine paper tray ............................................................. 2-82
4.2.2 No paper is fed from LT ........................................................................................ 2-83
4.2.3 No paper is fed from TT ....................................................................................... 2-84

Brother DCP-L5650DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	42 cpm
Scan to	Cloud, E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed scanner
Scan speed (black)	28 ppm
Scan speed (color)	20 ppm
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (black)	56 ppm
Duplex scan speed (color)	34 ppm
Document formats supported	DOCX, PDF, PPTX, TXT, XML, XPS
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Card reader integrated	No
Sound power level (standby)	35 dB
Sound pressure level (printing)	55 dB
Digital sender	-
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6, PDF 1.7
Security algorithms	802.1x RADIUS, EAP-FAST, EAP-MD5, EAP-TLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan)
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	70 sheets
Envelopes sizes	6 3/4, 7 3/4, 9, 10
Paper tray media types	Bond paper, Envelopes, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight (imperial)	16 - 53 lbs
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (average operating)	630 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	525.78 mm
Package width	599.44 mm
Package height	629.92 mm
Package weight	20638.453 g

Weight and Dimensions

Depth	426.72 mm
Width	495.3 mm
Height	485.14 mm